Quality Analyst, of Warcraft | Irvine, CA or Austin, TX

Overview

Team Name: Quality Assurance

Job Title: Quality Analyst, World of Warcraft

Location: Irvine, CA or Austin, TX (Hybrid on-site and home-based)

Requisition : R026569

The Quality Analyst is a software development professional experienced in implementing the fundamental test process to enhance development processes and product quality. This role involves executing test approaches that align with Blizzard s quality standards, identifying and communicating defects and risks, and offering potential solutions. The Quality Analyst supports associate-level Quality Analysts, collaborating closely with key stakeholders on the product team.

They analyze the development process to drive improvements, focusing on tool-assisted test design, execution, analysis, and test library management. The Quality Analyst recognizes the value of test automation and actively participates in product development meetings and planning activities. They work closely with stakeholders to achieve product quality objectives and assist in training associate-level and new staff members.

What you bring to the table

• Deliver test design, test execution, test library maintenance, and test closure results through both manual and automated Grey-box test approaches.
• Document and maintain detailed records of test cases, test results, and any issues discovered during testing.
• Develop test plans with a strategic selection of test methodologies, including data validation, regression testing, integration testing, and performance/load testing.
• Work closely with cross-functional teams, including developers, to comprehend and formulate requirements for effective testing.
• Regularly partner with internal and external vendor partners in global test teams to support applicable test activities.
• Adhere to department SLAs within project management (JIRA) and test-related tools (Test Rail).
• Ensure deployment stability across all test environments.
• Research, recommend, and adopt tools to support continuous improvement and to increase test coverage through automation.
• Use measures and KPIs to validate and report on software quality.
• Identify and test edge cases beyond expected functionality and develop exploratory testing approaches.
• Support knowledge sharing through training and constructive feedback.
• Advocate the user experience through qualitative reporting.
• Presents other duties as assigned.

Minimum Requirements

• Minimum 2 years of experience in a similar role.
• Experience working with a global test team structure preferred.
• Practical experience with game engines, bug and task tracking systems, content and asset editors, and shared technologies.

Knowledge & Skills

• High School diploma or equivalent required. Bachelor’s Degree in a related field preferred.
• Thorough understanding of Software Development Life Cycle (SDLC), specifically QA processes in agile and waterfall development environments.
• Ability to analyze, interpret, and act on data sets and complex workflows.
• Ability to troubleshoot using root cause analysis and provide creative approaches to detect and report on software defects promptly.

Extra Points

• Gray box testing experience.
• ISTQB Certified Tester Foundation Level (CTFL) or equivalent.
• Coding knowledge: XML / HTML, JavaScript, Python, Java, C / C++ / C#, SQL.
• High level of gaming knowledge and/or skill.
• Passion for Blizzard s line of products and services.

Your Platform

Best known for iconic video game universes including Warcraft®, Overwatch®, Diablo®, and Star Craft®, Blizzard Entertainment, Inc. (), a division of Activision Blizzard, is a premier developer and publisher of entertainment experiences.

Our World

Activision Blizzard, Inc. is one of the world s largest interactive entertainment companies, home to franchises such as Call of Duty®, World of Warcraft®, Overwatch®, Diablo®, Candy Crush™, and Bubble Witch™. We serve hundreds of millions of players across many regions with a diverse and inclusive culture.

Ready to Activate Your Future?

The videogame industry is fast-paced and will continue to evolve. Duties and responsibilities may be changed to support business needs.

We encourage applicants from diverse backgrounds. We are an equal opportunity employer and value diversity. If you require accommodation during the application process, please email accommodation re We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status.

Rewards

Benefits include a comprehensive suite of programs such as medical, dental, vision, retirement plans, paid holidays, vacation, sick time, parental leave, mental health and wellbeing programs, and more. Eligibility varies by role and location. Details available through the company benefits portal.