Digital Platforms Specialist - Fully Remote

The Digital Platforms Specialist plays a central role in ensuring AACE’s core technology platforms effectively support membership, education, certification, and day-to-day staff operations. This is not a traditional IT position. Instead, it is a coordination and enablement role that bridges people, systems, and processes across the organization.

• Serve as a primary internal resource for AACE’s Association Management System (Microsoft Dynamics 365), Learning Management System, and certification platform.
• Coordinate system configuration, user access, and issue resolution.
• Provide first-level support for login and system issues.
• Support integrations and documentation.

• Support LMS delivery and staff adoption.
• Translate learning goals into technology solutions.

• Maintain and update website content.
• Support basic SEO, accessibility, and content governance standards.

• Support organizational security initiatives, including user access controls, data handling practices, and vendor coordination.

• Recommend technology improvements and develop training guides.
• Identify opportunities to streamline workflows, reduce manual processes, and improve user experience across platforms.
• Support staff onboarding and ongoing adoption of digital tools.

This position reports to the Manager, Information Technology; no direct reports.

Required:

• Bachelor’s or equivalent; 2–4 years experience; systems/platform experience; communication skills; remote work; annual retreat travel.
• Preferred:
  Association experience;
  SaaS, training or L&D background;
  Microsoft Dynamics; interest in growth in LMS/education technology.