Automation Specialist

Are you looking for a high energy, strategic, and fast-paced position as a Automation Specialist? Join Relias, the company changing lives throughout the world by helping healthcare organizations improve their clinical and financial outcomes!

For 11,000+ health care and human service organizations, Relias helps clients deliver better clinical and financial outcomes by elevating the performance of teams. We help organizations across the continuum of care get better at maintaining compliance, developing staff and promoting consistent, high-quality care. Our platform employs assessments to reveal specific gaps in skills and addresses them with personalized and engaging learning, choosing from 7,000+ online courses that meet accrediting board, state and federal requirements.

We are passionate about our products and our clients; what we deliver and the impact we have on the world is truly something you can be proud to represent. Join us and make a difference.

• Fantastic health and wellness benefits package, including an outstanding 401k match, a flexible PTO program, and a generous and inclusive parental leave policy. Additionally, Relias pays for the employee portion of the monthly healthcare premium!
• Flexible work environment with onsite and work from home options – you choose when you want to come into the office!
• Active Employee Resource Groups open to all employees!
• Comprehensive onboarding program – a great introduction to our company, customers and culture!
• Growth and career advancement opportunities!
  • 20%+ annual employee promotion and transfer rate
  • Multiple development program options – leadership development, professional development curriculums, and Nanodegree options in both technology and data science
  • Professional development gained from conference attendance and participation in organizations like NC Tech
  • Onsite 321 Coffee Shop providing free coffee and pastries to employees

The Automation Specialist is a strategic and technical resource responsible for identifying, developing, and implementing innovative business process improvements, leveraging advanced automation and artificial intelligence technologies. This role involves collaborating with stakeholders across the organization to optimize processes, drive efficiency, and achieve quantifiable business outcomes and measurable cost savings. This includes knowledge and practical application of Microsoft tools, Generative AI, and process improvement methodologies.

• 3+ years of experience in business process analysis, automation development, and/or consulting
• 2+ years working for a SaaS Products organization
• Expertise in Microsoft 365 tools, including Power Automate, Power Apps, Copilot, etc. (or equivalent technologies)
• Proven experience implementing large-scale changes across complex environments

• Bachelor’s degree in relevant field

• Experience with automating generative AI systems and technical knowledge of popular LLMs and applicable uses.
• PL-200 or PL-400 certification

Relias is an Equal Opportunity Employer and a Drug-Free workplace

Relias values collaboration and wants to ensure that our team members have opportunities to work with their teams regularly for professional development opportunities. Our flexible hybrid work environment requires that you live in the state of North Carolina, within a commutable distance to our office (~1-hour commute). You would be expected to work in our Morrisville, NC Headquarters approximately 30/40 days/quarter.