Manager of IT Infrastructure

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We are more than a health system. We are a belief system. We believe wellness and sickness are part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more – in our careers and in our communities.

Sets strategic technology direction for management and administration of key elements of the enterprise technology infrastructure in support of application availability, capacity, and recoverability requirements. Guides, directs, and supervises a technical team responsible for all aspects of data management, database administration, storage management, backup and recovery, performance monitoring and alerting, virtual and physical computing infrastructure, data center management, information security requirements and disaster recovery.

Evaluates, selects, and project manages the implementation of complex technical solutions. Reviews and approves all infrastructure architecture designs. Serves at the management level for ITIL change, capacity, availability, service continuity, design, configuration management or other key processes. Drives continuous process improvement by leveraging advanced automation and AI tools.

Remote in Ohio.

• Determines strategic direction of enterprise desktop, server, storage, data management, database technologies, and/or data center operations in conjunction with other Information Services leadership in support of corporate goals.
• Evaluates, recommends, and implements best practices and technologies for the cost-effective management of enterprise servers and data. Recommends and implements high-availability and disaster recovery solutions for critical systems.
• Reviews and evaluates client requests for new projects, production support, and new or updated software or hardware. Determines technical requirements and coordinates schedules and related departmental activities related to implementation of such requests.
• Establishes capacity, performance, availability, and recoverability requirements for strategic and departmental projects.
• Coordinates and evaluates work of technical staff and prepares performance reviews. Projects long-range staffing and budget requirements.
• Establishes effective infrastructure policies and procedures. Establish service offerings.
• Establishes and reviews capacity, availability, service continuity, change, and/or configuration management processes and procedures. Evaluates, proposes, and implements new technologies and processes to improve process maturity.
• Assures that enterprise infrastructure is well understood and documented. Performs additional duties as requested by supervisor.

• Bachelor's Degree or equivalent experience.
• 10+ years in highly technical Information Technology role.
• Proven knowledge of high availability architectures on numerous technical platforms.
• Expertise in server, database, enterprise storage infrastructure, data center, information security and backup and recovery technologies.
• Strong knowledge of server administration, data, and storage management, and or data center design, security, and operations.
• Experience with vendor negotiations and establishing strategic relationships with key technology vendors.
• Excellent written and verbal communication skills.
• Experience in budget management, contract negotiations, forecasting, cost/benefit analysis.

• Epic Software
• 3+ years managing an Infrastructure Team
• Managing offshore teams

Day

40

IS Administration

Ohio Health is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. Ohio Health does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law.

Equal employment is extended to all persons in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment.

Positions marked as remote are only eligible for work from Ohio
.