Expert Salesforce Business Analyst - Remote
Remote / Online - Candidates ideally in
Minneapolis, Hennepin County, Minnesota, 55400, USA
Listed on 2026-01-09
Minneapolis, Hennepin County, Minnesota, 55400, USA
Listing for:
Allscripts
Remote/Work from Home
position Listed on 2026-01-09
Job specializations:
-
IT/Tech
IT Consultant, Systems Analyst, IT Business Analyst, Cloud Computing
Job Description & How to Apply Below
Employer Industry: Healthcare Technology Solutions
Why consider this job opportunity:- Opportunity for career advancement and growth within the organization
- Comprehensive compensation and benefits package, including holidays, vacation, medical, dental, and vision insurance
- Company-paid life insurance and retirement savings
- Engage in meaningful work that enhances customer experience and operational efficiency
- Collaborative and inclusive work environment that values diverse perspectives
- Flexible work arrangements to support professional development and personal well-being
- Lead requirements gathering and documentation for Salesforce initiatives, including Customer Experience portal and Service Cloud capabilities
- Act as the subject matter expert for Salesforce enhancements, configurations, and integrations
- Collaborate with stakeholders to define scope, priorities, and business challenges
- Support Agile ceremonies such as sprint planning, stand-ups, and retrospectives
- Identify opportunities for process improvement and automation within Salesforce and related platforms
- 6+ years of experience as a Business Analyst or Product Analyst, with extensive hands-on Salesforce experience
- Proven experience gathering requirements and successfully implementing a Salesforce Customer Experience portal and Service Cloud functionality
- Strong understanding of Salesforce architecture, standard/custom objects, flows, validation rules, and platform limitations
- Excellent communication and collaboration skills across technical and non-technical audiences
- Proficiency in tools such as JIRA, Confluence, Excel, and process mapping tools
- Experience with enterprise tools like Zuora, Net Suite, or Workday
- Familiarity with API integrations, data flows, or light SQL
- Background in SaaS, healthcare, or regulated industries
- Certifications:
Salesforce Administrator, Certified Scrum Product Owner, or IIBA CBAP
#Healthcare Technology #Business Analyst #Salesforce #Career Growth #Inclusive Workplace
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