Senior Technical Account Manager - MEA
Saudi Arabia
Listed on 2026-01-09
-
IT/Tech
IT Support, Systems Engineer, IT Consultant, Technical Support
Overview
(Senior) Technical Account Manager - MEA — Camunda
Camunda is the leader in enterprise agentic automation, orchestrating complex business processes across agents, people, and systems. By creating production-ready, enterprise-grade agents with built-in governance, Camunda uniquely delivers trusted AI agents for business-critical processes.
As a fully remote, global company, we’re growing fast and looking for top talent to join our team.
What You'll Be Doing- Serve as the primary technical contact and trusted advisor for designated enterprise customers, guiding them through all stages of their Camunda adoption.
- Guide the creation and execution of tailored technical adoption plans to maximize business outcomes and long-term success.
- Deliver hands-on technical guidance, best practices, and advisory services to business and technical stakeholders—from onboarding through ongoing operations.
- Identify and remove execution risks by proactively conducting platform and solution health checks, facilitating escalation management, and advocating for customer needs internally.
- Foster strong, collaborative relationships with cross-functional Camunda teams (Customer Success, Consulting, Support, Product, Engineering, Sales, Pre-Sales) to drive measurable customer outcomes at scale.
- Spend time on-site with accounts for key milestone interactions (as needed, up to 50% during busy periods).
- At least 3 years of experience as a Technical Account Manager or a directly comparable role in enterprise software.
- Hands-on with a high-level programming language (such as Java, C#, or Python) and relevant enterprise software frameworks.
- Solid understanding of modern solution architectures and Dev Ops topics (especially Kubernetes).
- A proven track record of building trusted relationships and providing advisory services to both technical and business stakeholders—able to synthesize and explain complex issues clearly to varied audiences.
- Strategic problem solving competencies with a collaborative, impact-driven mindset; comfortable tailoring approaches to unique customer situations.
- Willingness and flexibility to spend time on-site with clients as account needs dictate (up to 50% during busy periods).
- Fluent Arabic and English language skills.
- Ability and/or willingness to use our product.
- Experience in enterprise automation, business process management, process orchestration, or robotic process automation.
- Relevant industry certifications (AWS Certified Solutions Architect, Azure Solutions Architect Expert, CKAD, CKA, etc.).
- Familiarity with Camunda products.
We offer compensation that is location-based, with salary ranges in standard and major markets. The Annual Total Target Cash ranges shown vary by market; final offers depend on skills, experience, and location.
- United States: $150,100 to $242,000
- Germany: €97,000 to €160,400
- United Kingdom: £94,200 to £155,000
- Singapore: S $186,400 to S $279,600
If you’re based elsewhere, you’ll be hired via , and your Talent Acquisition Partner will provide a Total Rewards Calculator after your first interview.
Equity: VSOP where applicable.
Location & Time OffRemote, global company with flexible time off policy; note potential delays in December 22 – January 5.
Benefits & Perks- Remote & Flexible:
Work from anywhere with setup allowances, home office budget, co-working support, and flexible time off. - In Person Connection:
Annual Kickoff, team offsites, and Camundi Connection Budgets. - Health & Wellbeing:
Healthcare, global mental wellbeing programs, and fitness reimbursement. - Financial Security:
Retirement/pension plans, life and disability insurance where relevant. - Professional Growth:
Up to 1,000 per year for self-driven learning. - More benefits at Camunda country pages.
“Everyone is welcome at Camunda” — Camunda is an equal opportunity employer. All qualified applicants will receive consideration without regard to gender, race, ethnicity, religion, belief, sexual orientation, age, disability or any other protected characteristic under applicable law.
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