Senior IT Database and Web Platform Engineer

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** Job Title
** Senior IT Database and Web Platform Engineer
** Department
* * Information Technology - IT Services
** Office Location
** Birmingham
* * Reports To
** Senior Manager, Core Services and Platforms
** Working Hours
** 35 hours per week, 9:30am to 5:30pm but additional hours may be required.  We are happy to consider agile and flexible working patterns. Our approach to hybrid working allows for up to 40% of time working from home and 60% working in the office, please contact a member of the recruitment team to discuss further.
** Firm Description
** Hogan Lovells is one of the leading global law firms.  Our distinctive market position is founded on our exceptional breadth of our practice, on deep industry knowledge, and on our 'one team' global approach.  Formed through the combination of two top international law firms, Hogan Lovells has over 40 offices in the Americas, Asia-Pacific, Europe, the Middle East and Africa.

With a presence in the world's major financial and commercial markets, we are well placed to provide excellent business-oriented advice to our clients locally and internationally.  Our people are the key to our success, which is why we seek to recruit and retain the most talented individuals in all regions of our global  the UK Hogan Lovells has offices in Birmingham and London.

The Birmingham office opened in 2015 and has a number of practice areas including Corporate/Commercial, Disputes, Finance and Real Estate, as well as our Legal Delivery Centre and Business teams.
** Department Description
** The Information Technology Department is responsible for the implementation, provision and support of all Information and Technology services within the firm.  The department is a business services function that supports and contributes to the objectives of the legal practice.  Members of this department are expected to fit into the firm's culture and be committed to providing a high quality of service to our customers.
** Role Overview
** The role will report to the Senior Manager, Core Services and Platforms, responsible for all aspects of support of the firm’s database and web environments leveraging MS SQL and MS SharePoint and other services to ensure that the service is maintained to high standards required to provide resilient services to the firm and its clients, liaising with other teams and departments as necessary.

This includes, but not limited to, Dev Ops, SQL Server configuration and performance, Web application Infrastructure and support, SharePoint architecture & infrastructure, reporting Infrastructure, Single Sign On, Multi-Factor Authentication and Azure Services. The team works very closely with IT Application groups and across business services to deliver changes to key platforms and systems.

The role will work with services hosted on premise, in the cloud, or in third party locations operating under contracts with Hogan Lovells.
** Key Responsibilities / Accountabilities
** The Team
* Providing third-line support to a rich array of high profile legal and information systems which are fundamental to the firm.
* Proactive management and analysis of the global server estate which encompasses Web, SSO, SharePoint and SQL Server infrastructure, and identify opportunities for improvement.
* Ensuring the design and architecture of Web, SharePoint, Azure Cloud Services and SSO infrastructure meets the underlying service level targets.
* Daily monitoring and optimisation, adhering to Microsoft best practice guidelines, to ensure all servers and environment are performing to their optimal ability.
* Deep dive technical troubleshooting when issues are escalated by support functions.
* Technology and system innovation to ensure current systems are kept up to date and within software and hardware supported guidelines and recommendations.
* Work collaboratively with other business services and Vendor teams with a focus on prompt delivery of deployments and support in a rapidly changing environment whilst working under pressure.
* Participate on a technology on-call rota for the Information Infrastructure team.

Operational Efficiency
* Provide support and SME…