Group Director, Client Partner

Tinuiti Marketing Manager

Tinuiti is the largest independent full-funnel marketing agency in the U.S. across the media that matters most, with $4 billion in digital media under management and more than 1,200 employees. Built for marketers who demand growth and accountability, Tinuiti unites media and measurement under one roof to eliminate waste the biggest growth killer of all and scale what works. Its proprietary technology, Bliss Point by Tinuiti, reveals the truth around growth and waste, and how to capitalize on it.

With expert teams across Commerce, Search, Social, TV & Audio, and more, Tinuiti delivers measurable results with brutal simplicity :
Love Growth. Hate Waste.

We support 100% remote work for this role!

Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. So if you think you qualify, but don't necessarily meet every single point on the job description, please still get in touch.

Client-Centric

• Own the client growth agenda and executive relationships; align strategies to P&L, customer journey, and board-level outcomes; frame trade-offs and secure decisions in QBRs / steercos.
• Lead onboarding, transitions, and escalations; ensure transparency and trust; drive renewal, expansion, and cross-sell; support strategic new business narratives.
• Translate tactical media into business impact; ensure QA / operational excellence and test-and-learn discipline across the Pod.

• Embed Bliss Point across clients (Rapid MMM, Always-On Incrementality, Brand Equity, Creative Insights, Forecasting, Customer Insights) to inform allocation, testing, and growth hypotheses; close feedback loops with Product / Analytics.
• Govern adoption of platform automation / AI (e.g., value-based bidding, PMax) with clear guardrails, enablement, and stage-gates; ensure product-led onboarding and measurement.

• Institutionalize hypothesis-driven planning :
  Pod-level test roadmaps with powered designs (control / holdout where feasible), decision thresholds, tolerances, and read cadences.
• Ensure data quality (tags, feeds, UTM / GA4); communicate model caveats; require financial narratives (forecast vs. actual) and sensitivity analysis for major decisions.

• Orchestrate cross-channel strategy (SEM, SEO, Social, Retail Media / Marketplaces, Lifecycle / CRM, Creative) with clear measurement; educate clients on trade-offs; codify frameworks / playbooks; bring cutting-edge tactics rooted in business value.

• Co-own Pod financials with VP : margin, utilization, pricing / SOWs, staffing / capacity; eliminate process / spend waste and improve operating excellence.
• Align team Rocks and KPIs to client and Pod priorities; proactively drive cross-sell and strategic new business opportunities.

• Build and lead high-performing teams and managers : clear goals and Rocks, weekly 1:1s, timely feedback, capability development, and succession pipeline; hire and onboard well.
• Install governance (standards, scorecards, QA cadences, enablement) that sustains performance and consistency across teams; champion change and engagement.

• Greatness attracts Greatness :
  Raise the craft standard, seek feedback, embrace technology / AI.
• Clients grow, we grow :
  Anchor decisions in business outcomes with innovation, precision, and proof.
• Culture of ownership :
  Act with speed, reduce waste, and own results end-to-end.

• 12+ years leading multi-million-dollar client engagements in performance marketing; repeated success driving growth and efficiency at enterprise scale.
• 6+ years people management (managing managers and ICs), including hiring, coaching, performance management, and succession planning.
• Executive relationship management; expert communication and expectation setting; adept at escalations and change leadership.
• Cross-channel literacy (SEM, SEO, Social, Retail Media / Marketplaces, Lifecycle / CRM, Creative) with strong measurement acumen (forecasting, KPI trees,…