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IT Project Manager

Remote WFM Service Manager — Lead Ops & SLAs

Remote / Online - Candidates ideally in
Cardiff, Cardiff City Area, CF10, Wales, UK
Listing for: Monzo
Remote/Work from Home position
Listed on 2026-01-07
Job specializations:
  • IT/Tech
    IT Project Manager
  • Management
    IT Project Manager
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A forward-thinking fintech company is seeking a Workforce Management Service Manager to oversee the WFM planning cycle and lead a high-performing team. This role involves optimizing operations to meet service level agreements and enhance customer operational efficiency. Ideal candidates will have solid experience in service management and data-driven decision-making. Join us to help revolutionize banking and create impactful experiences for customers with flexible working options and competitive benefits.
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