IT Technician

Job Title:
Remote IT Technician
Location: Remote
Pay Rate: $40 - $50 per hour

Join Everglade Works Where Innovation Meets IT Excellence!

Are you an experienced IT Technician looking for a flexible, high-impact role with a company that values your expertise? At Everglade Works
, we provide cutting-edge IT solutions to businesses across industries, and we're looking for a tech-savvy problem solver to join our dynamic team. If you thrive in remote environments, love troubleshooting, and enjoy making technology seamless for users, this role is for you!

As a Remote IT Technician
, you'll be the go-to expert ensuring that our clients IT systems run smoothly. Your responsibilities will include:

• Technical Support & Troubleshooting
  :
  Diagnose and resolve hardware, software, and network issues for clients via remote access and support tools.
• System Maintenance & Upgrades
  :
  Monitor system performance, apply updates, and ensure optimal security configurations.
• User Assistance & Training
  :
  Provide guidance to end-users on best practices, system functionalities, and troubleshooting techniques.
• Incident Response
  :
  Identify and address IT incidents swiftly to minimize downtime and ensure business continuity.
• Documentation & Reporting
  :
  Maintain accurate records of technical issues, solutions, and configurations for future reference.
• Collaboration
  :
  Work closely with cross-functional teams to implement IT projects and enhancements efficiently.
• Cybersecurity Best Practices
  :
  Ensure compliance with security protocols, troubleshoot vulnerabilities, and assist with data protection measures.

We're looking for an IT pro who brings technical expertise, problem-solving skills, and a customer-first approach
. Ideal candidates will have:

• Experience
  :
  Minimum of 3 years in IT support, helpdesk, or system administration.
• Technical Proficiency
  :
  Strong knowledge of Windows, macOS, and Linux environments; networking (VPNs, firewalls, TCP/IP); and cloud platforms (AWS, Azure, Google Workspace).
• Troubleshooting Skills
  :
  Ability to diagnose and resolve IT issues remotely, using various support tools and techniques.
• Certifications (Preferred, Not Required):
  CompTIA A+, Network+, Microsoft Certified:
  Modern Desktop Administrator, or similar.
• Excellent Communication
  :
  Ability to explain technical concepts to non-technical users in a clear and friendly manner.
• Time Management
  :
  Self-motivated, organized, and able to handle multiple support tickets efficiently.
• Remote Work Experience
  :
  Comfortable working independently with minimal supervision in a fully remote role.

• Competitive Pay
  :
  Earn $40 - $50 per hour based on experience and expertise.
• Work-Life Balance
  : 100% remote role with flexible work hours.
• Professional Growth
  :
  Exposure to various IT environments, cutting-edge technology, and career development opportunities.
• Supportive Team
  :
  Collaborate with industry experts in a culture that values innovation, learning, and teamwork.
• Impactful Work
  :
  Make a real difference by helping businesses optimize their IT operations and stay secure.

If you're ready to take your IT career to the next level with a high-paying, remote opportunity at Everglade Works
, we want to hear from you! Click Apply Now and submit your resume.

Join us in shaping the future of IT solutions one ticket at a time!