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Remote Tier I Service Desk Technician
Remote / Online - Candidates ideally in
Providence, Providence County, Rhode Island, 02912, USA
Listed on 2026-01-12
Providence, Providence County, Rhode Island, 02912, USA
Listing for:
GovCIO
Remote/Work from Home
position Listed on 2026-01-12
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
A federal services company is looking for an Associate Service Desk Technician - Tier I to provide remote technical support to Veterans. The ideal candidate will deliver exceptional customer service while troubleshooting mobile device setup, application support, and issues across various platforms. Responsibilities include managing support tickets using Service Now and maintaining service quality during high-stress situations. Preferred candidates should have technical support experience and a strong commitment to service excellence.
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