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Remote Client & Loyalty Lead

Remote / Online - Candidates ideally in
Indianapolis, Hamilton County, Indiana, 46262, USA
Listing for: Optiv
Remote/Work from Home position
Listed on 2026-01-06
Job specializations:
  • IT/Tech
Job Description & How to Apply Below
Position: Remote Client Experience & Loyalty Lead
Location: Indianapolis

A leading cybersecurity firm is seeking a Client Experience & Loyalty Manager to enhance client satisfaction and retention strategies. This fully remote role involves driving the strategic development of client experiences, managing satisfaction surveys, and leveraging customer data to foster long-term relationships. Ideal candidates will possess 4-7 years of customer-facing experience in Sales or Customer Success, with strong communication skills and Salesforce familiarity.

Join a company committed to diversity and professional growth.
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