Forward Deployed Engineer; Solution Delivery - North America

Forward Deployed Engineer (Solution Delivery) – North America

At Trackunit, our IrisX industry cloud platform unlocks insights, benchmarks, and innovation on top of connected construction data. We’re seeking a Solution Delivery Engineer who ensures IrisX is implemented, fully adopted, and driving measurable business value.

• 5+ years as a Full-Stack Engineer, Solution Engineer, or Technical Consultant in SaaS, IoT, or data‑driven environments with customer‑facing delivery
• Strong coding skills (JavaScript/Type Script)
• Familiarity with APIs (Graph
  
  QL, REST) and webhook integration
• Hands‑on experience with data engineering concepts and exposure to data science/ML (Spark, Python, SQL)
• Strong customer‑facing skills – translate technical work into business outcomes and build trust with stakeholders
• Passion for solving complex challenges in real‑world, industrial contexts
• Willingness to travel within the region to support customer engagements

• Engineer for Adoption: Configure, extend, and deploy IrisX solutions so customers can use them from day one.
• Full‑Stack Development: Work across front‑end, back‑end, and cloud components to tailor and scale platform rollouts.
• Integrations & Data Pipelines: Build APIs, data flows, and integrations with ERP, CRM, and fleet systems, ensuring secure, reliable data exchange.
• Applied Data: Use data engineering and data science skills to enable analytics, benchmarking, and reporting use cases.
• Customer Enablement: Lead workshops, training, and coaching sessions that embed IrisX into customer workflows.
• Project Ownership: Manage timelines and technical delivery in collaboration with internal engineering teams and customer stakeholders.
• Continuous Improvement: Capture customer feedback and channel insights into the IrisX product roadmap.

• Virtual meet and greet with Leonhard Fricke, Vice President of Field Engineering.
• Personality‑based interview – complete an online Hogan assessment.
• Assignment‑specific interview – prepare a case and present it to Trackunit colleagues.
• References and background check if needed.
• Offer presentation and walk‑through.

• Cross‑functional and collaborative team with consultants, account executives, data scientists, data engineers, and software developers.
• Agile growth SaaS business with internal career growth opportunities.
• International environment with regular check‑ins and social events across teams, departments and borders.
• Personal and professional development support through training, coaching, mindfulness, and an outspoken feedback culture.
• Flexible hybrid working and IT equipment provision.
• Turning the Tide: Inclusive workplace – no discrimination. Assess candidates on qualifications and merit.

Not Applicable

Full‑time

Engineering and Information Technology

Software Development

Chicago, IL – remote work available anywhere in Canada or the US

Trackunit is an equal‑employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, disability status, veterans status, or any other protected characteristic.