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IT Support HelpDesk/Support

Remote Tier 1 Help Desk Associate

Remote / Online - Candidates ideally in
Lincoln, Lancaster County, Nebraska, 68511, USA
Listing for: GovCIO
Remote/Work from Home position
Listed on 2026-01-12
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 10000 - 60000 USD Yearly USD 10000.00 60000.00 YEAR
Job Description & How to Apply Below
A government IT solutions provider is seeking an Associate Service Desk Technician - Tier I to deliver exceptional technical support to Veterans. This fully remote position requires a high school diploma and at least a year of technical support experience. Responsibilities include providing assistance with mobile devices, application support, and troubleshooting issues, while maintaining high customer service standards. The ideal candidate will possess strong communication skills and the ability to help non-technical users effectively.
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Position Requirements
10+ Years work experience
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