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Technical Support IT Support

Remote Connected Device Support & Reconciliation Specialist

Remote / Online - Candidates ideally in
Columbus, Franklin County, Ohio, 43224, USA
Listing for: GovCIO
Remote/Work from Home position
Listed on 2026-01-12
Job specializations:
  • IT/Tech
    Technical Support, IT Support
Salary/Wage Range or Industry Benchmark: 10000 - 60000 USD Yearly USD 10000.00 60000.00 YEAR
Job Description & How to Apply Below
A leading IT service provider is seeking a Connected Device Support & Reconciliation Support Technician to assist Veterans with their telehealth devices. This fully remote position involves providing inbound and outbound call support, troubleshooting device connectivity issues, and careful documentation of interactions. Candidates should possess strong communication skills, an enthusiasm for customer service, and a capacity to convey technical concepts in simple terms.

A supportive and professional approach to Veterans is essential.
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