Site Reliability Engineer

Job Title:

Site Reliability Engineer

We are seeking a highly skilled Site Reliability Engineer (SRE) to join our team, with a specialized focus on supporting and administering the software development tools that power McAfee's CI/CD pipeline. This role is ideal for someone passionate about toolchain reliability, automation, and the integration of AI-driven solutions into modern Dev Ops workflows. You will play a key role in ensuring the performance, scalability, and resilience of our development lifecycle tools—while also helping us explore and implement AI-enhanced capabilities that streamline operations and accelerate innovation.

This is a Hybrid Position located in Texas. We are only considering candidates within a commutable distance to the Frisco office. You will be required to be onsite on an as-needed basis; when not working onsite, you will work from your home office.

• Manage and administer tools critical to the software development lifecycle, including Jira, Git Hub, Confluence, Click Up, Artifactory, Figma, Full Story and others.

• Optimize tool configurations, integrations, and workflows to enhance productivity and collaboration across teams.

• Strong willingness to provide technical support and troubleshoot issues related to software development tools.

• Work directly with software vendors to support applications, if necessary.

• Be available to respond to Major Incidents; be comfortable working and collaborating in critical situations.

• Collaborate with cross-functional teams to identify areas for improvement and implement innovative solutions.

• Drive automation efforts to reduce manual interventions and enhance system resilience.

• Stay on top of trends and emerging technologies within the Software Development Tool space.

• Experience with AI integrations, strong familiarity with latest developments and tools in AI space.

• Lead or participate in planning, testing and execution of large-scale data migration processes required due to changes or upgrades in toolsets.

• Effectively collaborate with consultants to streamline migration processes.

• Construct communications to effectively communicate with end users.

• Ensure the highest levels of system and infrastructure availability by proactively identifying and mitigating potential risks.

• Support system scaling efforts to accommodate increasing demands while maintaining optimal performance.

• Ensure applications are compliant with security best practices.

• Provide comprehensive production monitoring to identify, troubleshoot, and resolve issues and incidents.

• 3+ years’ experience in site reliability engineering, Dev Ops, or a related role.

• High-level competency in Git and experience administering Git Hub and Jira/Confluence (preference for expert-level Jira skills).

• Strong preference for experience with Git Hub Actions, but experience with other CI/CD tools like Jenkins, Team City, etc., is acceptable.

• Desired experience administering tools such as Artifactory, Click Up, Figma, Full Story, Anaconda, Black Duck, and Figma.

• Strong knowledge of system administration, performance monitoring, and troubleshooting.

• Experience working in cybersecurity environments, ensuring secure system design, monitoring, and compliance with security best practices.

• Proficiency in scripting and automation tools (e.g., Python, Bash, Terraform.)

• Hands-on experience with cloud platforms (e.g., AWS, Azure, GCP).

• Familiarity with CI/CD pipelines and version control systems.

• Willingness to complete support tickets and provide excellent technical support to ensure smooth operations.

• Strong communication skills, both written and verbal.

• Desired skills/experiences include Git Hub Copilot, Claude Code or other comparable GenAI tools, Git Hub Advanced Security and JFrog Curation, familiarity with Linux/Unix systems, including command-line expertise and system troubleshooting, SSH, remote system management, Prometheus, Grafana, Splunk, Power
  
  BI or comparable Business Intelligence/Analytics tools, Okta, IAM, Docker, Kubernetes.

• Bachelor’s degree in computer science, Engineering, or a related field is a plus.

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