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Senior Solutions Consultant
Remote / Online - Candidates ideally in
New York, New York County, New York, 10261, USA
Listed on 2026-01-02
New York, New York County, New York, 10261, USA
Listing for:
Zendesk
Remote/Work from Home
position Listed on 2026-01-02
Job specializations:
-
IT/Tech
SaaS Sales, Technical Sales
Job Description & How to Apply Below
Employer Industry: Customer Experience Software
Why consider this job opportunity:- Salary up to $ OTE (On Target Earnings)
- Opportunity for career advancement and growth within a leading software company
- Flexible hybrid work environment, allowing for remote work part of the week
- Inclusive workplace culture focused on diversity, equity, and inclusion
- Potential eligibility for bonuses and other incentives
- Serve as the technical bridge between sales Account Executives and prospects during the sales cycle
- Proactively manage and deliver technical information to customers onsite, online, and via virtual meetings
- Scope, manage, and execute customer pilots and Proofs of Concept, defining success criteria and timelines
- Map RFI/RFP requirements to software solutions and present the business value of the software to executives
- Build and maintain strong relationships with customers, focusing on a customer‑first approach to selling
- Minimum of 5 years of Mid Market/Enterprise software selling experience
- Proven experience in mapping RFI/RFP requirements to software solutions
- Strong interpersonal, communication, persuasion, presentation, and writing skills
- Knowledge of web/scripting technologies, including HTML, CSS, JavaScript, and SaaS applications
- Bachelor's degree or equivalent experience
- Experience in contact center environments or selling contact center solutions
- Previous consulting experience in implementing enterprise‑class software solutions
- In‑depth knowledge of Customer Service Software, ITSM, and business intelligence
- Experience developing or selling Artificial Intelligence solutions
- Formal sales training (Sandler, Challenger, etc.) and B2B software selling experience
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Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.
Position Requirements
10+ Years
work experience
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