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HelpDesk/Support Technical Support

IT Support Specialist — Remote & Onsite Expert

Remote / Online - Candidates ideally in
Cambridge, Middlesex County, Massachusetts, 02140, USA
Listing for: Akamai
Remote/Work from Home position
Listed on 2026-01-01
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support
Job Description & How to Apply Below
A global tech company in Cambridge, MA, is seeking an IT Support Specialist to provide customer support and resolve technical challenges through various channels. The ideal candidate will have 2+ years of relevant experience and a passion for outstanding service. This position supports both in-person and remote interactions, ensuring a high level of customer satisfaction while fostering collaboration across the support team.
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