Remote IT Technical Analysis Analyst

Join our team and contribute to our IT Software Asset Management efforts. This position offers an exciting opportunity to work remotely while supporting our client by adhering to policies, processes, and managing the lifecycle of software assets. Collaborate across various functional areas to collect and analyze data related to applications, consumable software, and infrastructure assets. Provide guidance on best practices in license management, including procurement, deployment, decommissioning, and reclamation policies for both customers and internal stakeholders.

• Contribute to a team of ITAM Specialists assisting stakeholders in understanding and managing their hardware and software environments, contracts, and license entitlements.
• Focus on the discovery, collection, and analysis of software entitlements, license consumption, and compliance position.
• Support the software asset life-cycle by advising customers on license entitlements, purchasing, deployment, compliance, license reclamation/optimization, and decommissioning.
• Leverage software asset management tools, including Software Asset (SAM Pro) and MS-Excel.
• Governance of software asset data, working with stakeholders to maintain accurate and complete data for reporting and budgetary planning.
• Minimize financial and security risks, prevent losses, apply updates, and ensure proper asset utilization.
• Ensure timely completion of technical measurement process steps and present results to stakeholders using various reports and BI visualizations.
• Stay updated with industry trends and new ITAM services requirements.
• Manage budget, forecast, and actuals monthly, quarterly, and yearly for assigned publishers.
• Reconcile Supplier quotations, Purchase Requisition s & Invoices.

• 2 years of experience in Software Asset Management with software license management, including procurement, deployment, renewals/monitoring, decommissioning, and reclamation.
• Proficiency in MS Excel with the ability to manipulate data and communicate outcomes through presentations.
• Experience with Service Now SAM Pro.
• Demonstrated experience working with cross-functional team leads.
• A self-starting, entrepreneurial attitude.
• Bachelor’s degree or higher in a related technology field or comparable job experiences.
• Ability to quickly adapt to new technologies.

• Knowledge of Salesforce, Microsoft, Oracle, Adobe, SAM Pro / Service Now.
• Ability to work within complex systems and large data sets.
• Project management experience.
• The passion to learn, grow, and help us improve our business.
• Establishes and executes a project communication plan.
• ITAM certification (CSAM, CHAMP).

Lance Soft