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IT Consultant

Amazon Connect CCaaS Practice Leader — Remote

Remote / Online - Candidates ideally in
Durham, Durham County, North Carolina, 27703, USA
Listing for: TELUS Digital
Remote/Work from Home position
Listed on 2026-01-01
Job specializations:
  • IT/Tech
    IT Consultant
Job Description & How to Apply Below
A leading digital product consultancy in the US is seeking a Practice Leader to build and lead their Amazon Connect CCaaS practice. This role includes responsibility for practice P&L, developing strategic partnerships, and driving engagement with enterprise clients. Ideal candidates will have over 10 years of experience in contact center technology, including significant expertise with Amazon Connect. This position offers a hybrid or remote work option and competitive compensation including an annual performance bonus.
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