Remote Night-Shift Service Desk Technician

A technology support firm is seeking a Service Desk Technician for the night shift, providing remote IT support primarily for the Department of Homeland Security. Responsibilities include resolving IT incidents, maintaining support documentation, and delivering exemplary customer service. The ideal candidate will have a high school diploma, a year of relevant experience, and strong communication skills. This fully remote position offers an opportunity to engage with a variety of IT challenges while serving a critical national function.
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