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IT Support Systems Analyst

Remote ITSM Operations Lead — ITIL‑Driven

Remote / Online - Candidates ideally in
Corby, Northamptonshire, NN17, England, UK
Listing for: RS Components
Remote/Work from Home position
Listed on 2025-12-30
Job specializations:
  • IT/Tech
    IT Support, Systems Analyst
Job Description & How to Apply Below
A global technology firm is seeking an experienced ITSM Operations Lead to drive ITIL-aligned service operations. You will manage incident, problem, change, and request management processes, ensuring high-quality support for business-critical systems. The role includes leading resolution efforts for priority incidents and promoting continuous improvement initiatives. Strong experience with ITIL frameworks and stakeholder engagement skills are essential. This remote position offers a competitive benefits package, focusing on employee wellness and support.
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