Manager, Cybersecurity Operations NA; Remote

What You'll Be Doing

• Lead and manage the Security Operations and Incident Response team, ensuring effective monitoring, investigation, and resolution of security alerts and incidents.
• Actively participate in high-priority incident response efforts, guiding containment, eradication, and recovery activities.
• Develop and implement processes for root cause analysis and corrective actions to prevent recurrence of incidents.
• Design and drive improvements in detection and response workflows, including automation, runbooks, and SOPs.
• Identify and strengthen cybersecurity tooling and visibility to enhance threat detection and prevention capabilities.
• Integrate threat intelligence into operational processes and ensure the team is equipped to respond to emerging threats.
• Collaborate with IT, Security Architecture, and Business teams to align response strategies and improve organizational resilience.
• Oversee the development of incident and metric reporting to improve visibility, accountability, and executive communication.
• Foster a culture of continuous improvement by mentoring team members and developing their technical and analytical skillsets.
• Lead readiness activities such as tabletop exercises, playbook reviews, and cross-functional coordination to ensure preparedness.

• Batchlor Degree
• Leadership experience - managing a team and talent development.
• 8+ years experience with incident response, monitoring and responding to alerts and dealing with all things cyber security & response.
• Proven leadership experience in Security Operations and Incident Response, with a strong background in managing technical teams.
• Extensive hands-on expertise with modern cybersecurity tools including EDR, SIEM, firewalls, WAF, identity platforms, and cloud security.
• Strong analytical and problem-solving skills and ability to guide teams through complex investigations and process improvements.
• Demonstrated ability to drive action and influence outcomes across fast-paced, cross-functional environments.
• Experience integrating threat intelligence into operational workflows and developing proactive detection strategies.
• Excellent communication and facilitation skills, with the ability to translate technical findings into business-relevant insights.
• Track record of developing and mentoring cybersecurity professionals, fostering growth and team cohesion.
• Experience building and optimizing incident response playbooks, runbooks, and automation pipelines.
• Ability to balance strategic planning with hands-on execution, adapting to evolving threats and business needs.
• Strong team-first mindset with a passion for building resilient, high-performing security operations capabilities.

HIRING SALARY RANGE: $112, (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, location and alignment with market data.) This role offers a competitive Bonus plan that will take into account individual, group, and corporate performance. This position includes a competitive benefits package. For details, please visit the About Us tab on the Johnson Controls Careers site at