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ECommerce Manager - EG

Remote / Online - Candidates ideally in
Cape Town, 7100, South Africa
Listing for: Pearl
Remote/Work from Home position
Listed on 2025-12-27
Job specializations:
  • IT/Tech
    Ecommerce
Job Description & How to Apply Below
Position: eCommerce Manager - EG005

Role Overview

The eCommerce Manager oversees and optimizes online marketplace operations to drive revenue growth, maintain strong account health, and ensure operational excellence across major eCommerce platforms.

Your Impact

You will own end‑to‑end marketplace operations across Amazon, Shopify, and Walmart—ensuring compliance, improving conversion and visibility, analyzing performance data, and serving as a key operational and client‑facing partner.

Core Responsibilities
  • Platform Account Management & Health Monitoring (35%) – Manage seller and vendor accounts, monitor account health metrics, resolve issues and maintain documentation.
  • Client Relationship Management & Communication (25%) – Serve as primary contact, provide updates and performance insights, manage expectations and build consultative relationships.
  • Product Listing Optimization & Merchandising (20%) – Create and optimize listings, conduct keyword research, and ensure brand consistency.
  • Performance Analysis & Reporting (10%) – Monitor sales, traffic, and KPIs, generate reports, and identify growth opportunities.
  • Operations Coordination & Issue Resolution (5%) – Coordinate inventory, logistics, and resolve operational issues.
  • Strategic Growth & Opportunity Identification (5%) – Identify new sales channels and recommend growth strategies.
Requirements
  • 1–3+ years of eCommerce or marketplace management experience.
  • Hands‑on experience with at least one major platform (Amazon Seller Central strongly preferred).
  • Strong understanding of Commerce metrics, account health, and compliance.
  • Excellent written and verbal English communication skills.
  • Strong organizational skills and attention to detail.
  • Ability to manage multiple accounts and priorities in a remote environment.
Nice‑to‑Haves
  • Multi‑platform experience (Amazon, Shopify, Walmart, etc.).
  • Amazon PPC or marketplace advertising exposure.
  • Experience with eCommerce analytics and keyword tools.
  • Agency or multi‑client account management background.
  • International marketplace or cross‑border selling experience.
Tools Proficiency
  • Amazon Seller Central, Shopify, Walmart Marketplace.
  • Google Sheets or Microsoft Excel.
  • Slack, Email, Zoom.
  • Project management tools (Asana, Trello, or similar).
Benefits
  • Competitive Salary:
    Based on experience and skills.
  • Remote Work:
    Fully remote—work from anywhere.
  • Generous PTO:
    In accordance with company policy.
  • Direct Mentorship:
    Access to global industry leaders.
  • Learning & Development:
    Continuous growth resources.
  • Global Networking:
    Work with international teams.
  • Health Coverage (Philippines only): HMO after 3 months (full‑time).
Our Recruitment Process
  • Application
  • Skills Assessment
  • Initial Screening
  • Top‑grading Interview
  • Client Matching
  • Job Offer
  • Onboarding
Ready to Join Pearl Talent?

Join a global network of top professionals working with high‑growth brands on meaningful, long‑term remote opportunities. If you’re execution‑driven, reliable, and ready to own outcomes, we’d love to hear from you.

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