Engineering Manager, Platform - Cloud Infrastructure

Engineering Manager, Platform - Cloud Infrastructure

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Valon is building the AI-native operating system for regulated finance, starting with mortgage servicing. We are a Series C company backed by a16z, transforming industries that others have written off as too complex to innovate. Rather than build on top of broken legacy systems, we built and operate our own mortgage servicing business managing $110+ billion in loans, gaining deep understanding of the complexity needed to build software that actually works in regulated industries.

Our results include transforming mortgage servicing from a 0% margin business into 60%+ margins while dramatically improving customer experience. Major enterprise contracts are now deploying across the industry. Valon

OS is our unified platform that makes every process structured and programmable and is positioned for the AI era. When everything flows through one system with rich data, AI agents don't just automate tasks, they continuously improve entire operations. Mortgage servicing is just the beginning of our vision to transform regulated industries and beyond.

Our engineering team powers a modern software ecosystem designed to disrupt one of the most outdated and heavily regulated industries in finance: mortgage servicing. We’ve built the foundation of a scalable platform capable of managing billions in assets with precision and reliability. Now we’re focused on scaling infrastructure, improving developer experience, and building high-leverage systems that support rapid product iteration and long-term business growth.

We’re a tight-knit, high-agency group of engineers from Stripe, Jane Street, Meta, and Google, and we aim to do the best work of our lives—together. Our headquarters are in New York City, with a new San Francisco office opening this year. We also fully support remote work.

We’re looking for an Engineering Manager to lead our Cloud Infrastructure efforts on the Platform team. In this role, you’ll manage and grow a high-impact team responsible for the foundational infrastructure powering all of Valon’s products. You’ll work across all our production systems (compute, databases, storage, and networking)—ensuring our platform is scalable, secure, and reliable. We handle over 100 million background jobs per day and expect to scale >10x over the next 2 years.

Some example projects on the roadmap include adopting new data stores such as Vitess, Click House, and Redis; scaling our batch processing control plane; and building a production-equivalent sandbox environment for customer testing, demos, and more. You’ll operate with a product‑management mindset, balancing near‑term priorities with long‑term platform vision. This is a hands‑on leadership role—you’ll guide architecture decisions, write code when needed, and deeply understand how our systems work.

You'll also be a people‑first leader, focused on recruiting, coaching, giving feedback, and helping engineers thrive through 360° feedback and continuous development.

• Lead a team of 5+ engineers focused on infrastructure and platform tooling.
• Own technical strategy, planning, and execution for core platform initiatives, with an emphasis on scalability, reliability, and security.
• Act as a strong technical mentor and hands‑on contributor when needed—guiding architecture, writing code, and debugging systems.
• Collaborate with stakeholders across engineering, product, and operations to build infrastructure that unlocks product innovation and operational excellence.
• Establish and evolve engineering processes for continuous improvement, velocity, and quality.
• Invest in recruiting and developing engineering talent through coaching, mentorship, and ongoing feedback (including 360 feedback).
• Promote a high‑agency, high‑accountability team culture with a bias for action and clear communication.
• Advocate for technical excellence and pragmatic decision‑making, grounded in deep system knowledge.

• 4+ years of software engineering experience, with at least 1+…