HPC Hardware Technical Deployment Specialist

HPC Hardware Technical Deployment Specialist

Join to apply for the HPC Hardware Technical Deployment Specialist role at Hewlett Packard Enterprise
. This role has been designated as ‘Remote/Teleworker’, which means you will primarily work from home. This is a traveling role and you will be expected to travel ~70% of the time.

Contributions include applying intermediate-level subject‑matter expertise to solve common technical problems. Acts as an informed team member providing analysis of information and recommendations for appropriate action. Works independently within an established framework and with moderate supervision.

• Work as part of a team to install and deploy small, medium and large‑scale high‑performance computing systems in various customer locations in North America.
• Responsible for rack/stack, connecting and cabling system according to point‑to‑point cabling maps and SCHD specifications.
• Power up, validate and run health checks on HW, troubleshoot and work to correct any issues.
• Participate in system acceptance, working to resolve any HW fallout on the system.
• Responsible for ordering, returning and managing parts while onsite and following all parts handling policies and procedures.
• Analyze, troubleshoot, and resolve issues including HPE Enterprise systems, servers, storage, and networking.
• Demonstrate hands‑on practical knowledge of systems and policies.
• Operational management tasks including working to resolve escalations, and clearing blocking issues to enable continued delivery of HPC/datacenter support activities.
• Provide appropriate documentation of tasks and activities and technical outlines.
• Responsible for following all HPE Travel Policies and Procedures.

• 3+ years of technical experience and an Associate’s Degree or equivalent degree in computer science or related area of study; without a degree, two additional years of relevant professional experience.

• Located within 30 miles of a major airport.
• Must be a US Citizen.
• Ability to quickly learn and pick up hardware technical requirements as it relates to installation, troubleshooting and break‑fix.
• Understanding of a Data Center IT Operations environment.
• Experience with fiber optic and/or copper cables; able to label, bundle, run and understand point‑to‑point mappings.
• Experience and understanding of servers, storage, networking in a datacenter environment.
• Able to proficiently perform data center support tasks with little guidance.
• Possess strong mechanical aptitude and ability to follow procedures to make component‑level repairs using ESD best practices.
• Demonstrates a strong team mentality; able to work well with multiple cross‑functional groups.
• Strong organizational skills; ability to manage multiple projects and administrative tasks that align within each.
• Professional written and verbal communication skills.
• Attention to detail with a focus on customer satisfaction.
• Ability to lift 60 lbs.
• Ability to stand on ladders.
• Ability to stand for long periods of time.
• Ability to operate manual and power hand tools.
• US Federal Clearance is a plus.

Annual Salary USD 62,900 – 145,300 (position rank based). Variable incentives may also be offered.

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have.

We are unconditionally inclusive in the way we work and celebrate individual uniqueness.

HPE is an Equal Employment Opportunity/Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are based on qualifications, merit, and business need. HPE complies with all applicable laws related to employer use of arrest and conviction records.