Senior Manager, Professional Services, Technical Program Management - AMER

Employer Industry: Software Development and Professional Services

• Salary up to $312,000 USD
• Opportunity for career advancement and growth within a fast-paced, innovative environment
• Flexible Paid Time Off and home office support
• Equity Compensation & Employee Stock Purchase Plan
• Collaborative and asynchronous work culture that values open communication
• Chance to lead and shape the future of Professional Services in a leading Dev Sec Ops  platform

• Lead the strategy, execution, and continuous improvement of Professional Services technical program management
• Directly manage a team of project and program managers, providing coaching, mentorship, and performance management
• Define and refine project and program management frameworks and methodologies for effective risk management
• Oversee a broad portfolio of Professional Services projects, ensuring optimal resource utilization and delivery outcomes
• Establish and track key performance indicators (KPIs) for program delivery, using data to inform decisions

• Demonstrated experience leading complex program and project delivery for customer-facing engagements in a technology environment
• Proven ability to build and scale program and project management teams within Professional Services
• Experience leading cross-functional delivery teams, focusing on coaching and developing high-performing teams
• Strong background in professional services delivery models and customer-facing programs
• Excellent communication and interpersonal skills, with the ability to influence and build trusted relationships with stakeholders

• Deep familiarity with program and project management methodologies, tools, and governance frameworks
• Strategic thinking and business acumen, with the ability to translate goals into clear delivery strategies
• Ability to operate autonomously in a fully remote, distributed, and asynchronous work environment

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