Sr. Partner Insights Manager

Location: Indiana

We are seeking a strategic and analytical
** Sr. Partner Insights Manager
** to lead insights, analytics, and operational excellence across our Partner Organization. In this role, you’ll combine data strategy, program management, and financial acumen to optimize Partner performance, strengthen channel operations, and ensure scalability within our SaaS CCaaS business.
* 10+ years of experience in data analytics, partner operations, or program management within a SaaS or technology environment.
* Strong understanding of partner ecosystems, rebate/incentive programs, and GTM models in B2B or CCaaS.
* Proficiency in Excel, SFDC, Tableau, and strong data analysis skills.
* Proven experience managing rebate accruals, payment validation, and financial reconciliation.
* Strong analytical, organizational, and communication skills with a focus on driving actionable outcomes.
* Bachelor’s degree in Data Analytics, Finance, Business Administration, or related field (MBA or Master’s preferred).
* Experience designing and managing rebate and incentive frameworks in SaaS or channel-led environments.
* Ability to bridge financial analytics with partner performance insights.
* Executive presence and strong storytelling abilities for senior-level reporting.
* Strategic thinker with an operational mindset and commitment to process excellence.
* Medical, Dental, and Vision Insurance.
* Telehealth coverage
* Flexible work schedules and work from home opportunities
* Development and career growth opportunities
* Open Time Off in addition to 10 paid holidays
* 401(k) matching program
* Adoption Assistance
* Fertility treatments### Join our Talent Community.

Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI work forces.

To learn more, visit  is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.
Please note that recruiters will never ask for sensitive personal or financial information during the application phase.
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