Principal Presales Engineer

Employer Industry: Communications Technology

• Competitive salary and benefits package, including generous time off and wellness leave
• Opportunity for career advancement and growth within a leading communications technology company
• Work remotely from Japan, offering flexibility and work‑life balance
• Engage with diverse clients and contribute to innovative customer solutions
• Supportive and collaborative work environment with a focus on community impact

• Collaborate with Account Executives and other Solutions Engineers throughout the pre‑sales process to strategize for deal success
• Conduct technical discovery sessions to understand customer needs and challenges
• Develop and present complex presentations and product demonstrations showcasing Twilio's capabilities
• Support pilot implementations and Proof‑of‑Concepts for strategic enterprise accounts
• Maintain subject matter expertise on customer requirements and Twilio’s communications technology

• Native and business fluency in Mandarin (speaking and writing)
• Minimum of 3 years of experience in a technical pre‑sales role within CPaaS, SaaS, or Telecom
• Strong understanding of the sales cycle and role of a pre‑sales engineer
• Familiarity with voice protocols (VoIP), SIP implementations, or messaging APIs
• Knowledge of public cloud platforms (Amazon Web Services, Google Cloud, Microsoft Azure) and cloud application architectures

• Hands‑on experience with backend development (Java, C#, Node.js, Python, PHP)
• Familiarity with mobile development, particularly for iOS and Android
• Previous experience in Telecommunications, SIP, WebRTC, or Contact Centre in a technical capacity
• Experience with automation and cloud‑native development
• Understanding of sales methodologies

#Communications Technology #Remote Work #Career Opportunity #Competitive Pay #Innovation Driven

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