Technical Program Manager; Retail & eCommerce

Technical Program Manager (Retail & eCommerce) Key Responsibilities

• Lead sophisticated and large‑scale, cross‑team, cross‑functional initiatives.
• Collaborate with engineering managers and engineers to estimate work, define achievements, and handle resources.
• Track progress, resolve dependencies, evaluate and mitigate risks, and communicate status to upper management and other stakeholders.
• Proactively remove obstacles and identify communication gaps to keep momentum.
• Help with the cross‑functional planning and business planning process, leading conversations with key partners to develop concepts for critical initiatives and transform them into detailed program/project plans (including roadmaps, resource planning, and hiring goals).
• Identify and implement continuous improvements to the engineering organization and program‑management processes, sharing frameworks, tools, and standard methodologies across the organization.

• 10+ years of experience managing large transformational programs and projects in a matrix organization, responsible for schedule, budget, and scope.
• 8+ years of experience using Agile (SCRUM) methodologies, continuous integration, and delivery with solid knowledge of agile delivery tools.
• Proven experience as a Project, Program or Application Delivery Manager leading enhancements, migrations, or integrations with Informatica delivery teams and platforms.
• Bachelor’s degree in Computer Science, Engineering, Mathematics, or a related quantitative field (or equivalent practical experience).
• Minimum of 6+ years as a Program Manager (Tech), Technical Program Manager, or Engineering Manager in a software, SaaS, or systems‑development environment.
• Excellent written and verbal communication skills and exceptional emotional intelligence.
• Strong organizational skills to lead multiple, challenging priorities simultaneously.
• Strong technical, analytical, and quantitative skills; ability to use data and metrics to support decisions.
• Experience with large distributed systems and microservice architecture; ability to conceptualize and lead delivery in such environments.
• Solid technical proficiency and ability to comprehend designs, challenges, and risks; engineers enjoy working closely with you.
• Familiarity with engineering metrics such as code coverage, service reliability, service efficiency, and capacity management.

• Exciting projects that drive digital transformation across industries, using the latest technologies.
• A collaborative, inclusive environment with diverse, highly talented people (both in‑office and remote).
• Strong work‑life balance, with flexible schedules and opportunities to work from home.
• Continuous professional development: technical, soft‑skill, language, and certification training, plus global knowledge exchanges.
• Competitive compensation and benefits, including health, life, disability insurance, 401(k) match, flexible spending accounts, paid time off, and holidays.