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Senior Support Engineer — AI Metadata Platform; Remote

Remote / Online - Candidates ideally in
Semarang, Indonesia
Listing for: Alex Solutions
Full Time, Remote/Work from Home position
Listed on 2025-12-15
Job specializations:
  • IT/Tech
    Technical Support
Job Description & How to Apply Below
Position: Senior Support Engineer — AI Metadata Platform (Remote)
A leading software company is seeking a Senior Support Engineer to join their dynamic, fully remote team in Indonesia. In this role, you will handle complex L3/L4 support issues, design automated support scripts, and collaborate closely with engineering teams. Ideal candidates will have strong troubleshooting skills across cloud-native architectures and experience with Jira. This full-time position provides a competitive compensation package and the flexibility to work from home while supporting customers worldwide.
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Position Requirements
10+ Years work experience
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