Marketing Operations Manager; Remote

Marketing Operations Manager (Remote US)

Directive Consulting is the leading B2B performance marketing agency that delivers real revenue—not just leads. We use Customer Generation to cut through the noise. Forget MQLs—we’re here to drive pipeline, fuel SQLs, and scale brands that are serious about growth. From Paid Media and SEO to CRO, Rev Ops, and Go-To-Market Strategy, we build marketing engines that win in SaaS and across B2B industries.

We move fast. We think boldly. We are elite. We hire people who challenge the status quo and push campaigns beyond expectations, sparking demand for bold, innovative brands. If you thrive on performance, love solving complex problems, and want your work actually to mean something, you’ll fit right in.

But here’s the fun part—we don’t just deliver results; we’re shaping the future of marketing. Ready to build something that breaks the mold?

Please note:

internally, this role is titled Senior Manager, Revenue Operations.

• Lead day-to-day execution, managing cross-functional teams, overseeing client deliverables, surfacing cross-sell opportunities, and maintaining technical fluency across the Rev Ops ecosystem.
• Manage internal team workflows, performance, and prioritization; ensure deliverables meet deadlines and quality expectations.
• Build and maintain Asana project plans, workflows, and task assignments.
• Conduct Harvest project setups, monitor ongoing time allocation, and perform regular reviews to ensure project accuracy and profitability.
• Lead weekly internal and client-facing leadership syncs, surfacing blockers, risks, and strategic recommendations.
• Provide weekly summaries, status updates, and ongoing communication across internal and client stakeholders as needed.
• Own key client relationships as primary or secondary point of contact, ensuring strategic alignment and operational excellence.
• Support audits across CRM/MAP environments, tracking, lead flow, lifecycle automation, and reporting infrastructure.
• Translate technical insights into actionable, business-focused recommendations delivered through email, Slack, Zoom, and live presentations.
• Collaborate closely with Account Strategists/Directors to surface expansion opportunities across Marketing Ops, Rev Ops, Paid Media, and Analytics.
• Deliver operational clarity, improved reporting accuracy, and stronger Rev Ops performance—reflected in NPS, retention, and renewals.
• Identify cross-sell opportunities and help expand client accounts through proactive Rev Ops road mapping.
• Run your book of business efficiently, creating the conditions for additional team members to be hired to support the scaled workload.
• Mentor emerging team members, sharing playbooks, processes, and best practices to elevate the overall Rev Ops practice.

• Managed teams for a minimum of 2-3 years in the past and have been working in the Operations space for at least 5 years.
• Demonstrated experience managing project workflows and building structured execution plans in Asana or project management tools.
• Strong fluency in Harvest or other time tracking tools for project builds, time review, and operational accuracy.
• Deep expertise in one or more Rev Ops/Mar Ops platforms (Hub Spot, Salesforce, Marketo, Pardot, etc.).
• Ability to learn rapidly and dive into new tools, platforms, and architectures as needed.
• Proven ability to manage and prioritize multiple client relationships as both a primary and secondary point of contact.
• Experience conducting audits, reviews, and technical diagnostics related to revenue and marketing operations.
• Strong cross-functional collaboration skills, particularly with Account Strategists/Directors to identify cross-sell opportunities.
• Excellent communication skills and the ability to influence Director-level stakeholders and clients.
• A proactive, detail-oriented, data-driven mindset with an ownership mentality.

• Effectively audit, scope and provide guidance on Rev Ops projects and retainers.
• Grow client accounts through strategic Rev Ops road mapping and cross-functional collaboration.
• Clients experience improved data accuracy, cleaner reporting, and better revenue insights,…