Revenue Operations Manager; Remote

Directive Consulting is the leading B2B performance marketing agency that delivers real revenue—not just leads. We use Customer Generation, a marketing methodology we developed, to cut through the noise. Forget MQLs—we’re here to drive pipeline, fuel SQLs, and scale brands that are serious about growth. From Paid Media and SEO to CRO, Rev Ops, and Go‑To‑Market Strategy, we build marketing engines that win in SaaS and across B2B industries.

We move fast, think boldly, and hire people who challenge the status quo.

Revenue Operations Senior Manager (internally titled Senior Manager, Revenue Operations). We are seeking a candidate with 3‑5+ years of client‑facing Rev Ops, Marketing Ops, or program management experience, customer‑side or agency‑side, with a proven ability to manage cross‑functional teams, own client relationships, and execute complex projects across Asana, Harvest, CRM/MAP platforms, and multi‑channel revenue workflows. The role requires working closely with the COO as a strategic partner and operational leader.

• Team Management & Internal Operations – Manage internal team workflows, performance, and prioritization; ensure deliverables meet deadlines and quality expectations.
• Build and maintain Asana project plans, workflows, and task assignments.
• Conduct Harvest project setups, monitor ongoing time allocation, and perform regular reviews to ensure project accuracy and profitability.
• Lead weekly internal and client‑facing leadership syncs, surfacing blockers, risks, and strategic recommendations.
• Provide weekly summaries, status updates, and ongoing communication across internal and client stakeholders when necessary.
• Client Ownership & Strategic Support – Own key client relationships as the primary or secondary point of contact, ensuring strategic alignment and operational excellence.
• Support audits across CRM/MAP environments, tracking, lead flow, lifecycle automation, and reporting infrastructure.
• Translate technical insights into actionable, business‑focused recommendations delivered through email, Slack, Zoom, and live presentations.
• Collaborate closely with Account Strategists/Directors to surface expansion opportunities across Marketing Ops, Rev Ops, Paid Media, and Analytics.
• Execution & Technical Delivery – Clients experience greater operational clarity, improved reporting accuracy, and stronger Rev Ops performance, reflected in NPS, retention, and renewals.
• Identify cross‑sell opportunities and help expand client accounts through proactive Rev Ops road mapping.
• Run book of business efficiently, creating conditions for additional hires to support the scale achieved.
• Mentor emerging team members, sharing playbooks, processes, and best practices to elevate the overall Rev Ops practice.
• Success Indicators – Effectively audit, scope, and provide guidance on Rev Ops projects and retainers; grow client accounts; improve data accuracy and reporting; expand client load to enable hiring; and mentor new hires.

• Managed teams for a minimum of 2‑3 years in the past and have been working in operations for at least 5 years.
• Demonstrated experience managing project workflows and building structured execution plans in Asana or similar tools.
• Strong fluency in Harvest or time‑tracking tools for project builds, time review, and operational accuracy.
• Deep expertise in one or more Rev Ops/Mar Ops platforms (Hub Spot, Salesforce, Marketo, Pardot, etc.).
• Ability to learn rapidly and dive into new tools, platforms, and architectures as needed.
• Proven ability to manage and prioritize multiple client relationships as both primary and secondary points of contact.
• Experience conducting audits, reviews, and technical diagnostics related to revenue and marketing operations.
• Strong cross‑functional collaboration skills, especially with Account Strategists/Directors to identify cross‑sell opportunities.
• Excellent communication skills and the ability to influence director‑level stakeholders and clients.
• A proactive, detail‑oriented, data‑driven mindset with an ownership mentality.

🏠 We have a set living wage at Directive.

• Medical, dental, vision plans, disability, and life…