Inbound Marketing Client Success Manager

Geear is looking for a digital marketing enthusiast with a fervor for client facing work.

Geear, a Hubspot Diamond Partner and voted one of the Best Places to Work in Virginia, is growing and we want you to be a part of it. We're looking for a bright and motivated individual to join our team who thrives on building meaningful relationships with clients and excels at generating raving fans. Our ideal candidate is someone who is not just comfortable but excited about being the face of our company to our clients.

Plus, enjoy a real work-life balance with our 100% remote environment and 4-day workweek!

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* Note:

Geear is based in Richmond, Virginia but currently operating 100% virtually and will continue to do so for the foreseeable future.***

• Create raving fans. You thrive on cultivating meaningful relationships with others.
• Consult with a set roster of clients on how to achieve exceptional performance from their digital marketing campaigns (note: this is NOT a sales role - it’s about collaborating and working with clients to solve their business challenges with digital marketing).
• Work alongside our team of digital marketing specialists, responsible for executing inbound marketing solutions that align with a client’s marketing objectives.
• Manage and evaluate client campaigns on an ongoing basis.
• Stay abreast of inbound marketing developments and make appropriate recommendations to team members and clients.

• Someone who enjoys interfacing with clients and making them happy.
• Someone who has a knack for understanding client needs and developing effective, ongoing digital strategies.
• Someone who gets energy from being around others.
• Someone who is not adverse to data and numbers. Most of what we do is highly trackable and reportable. You need to be comfortable communicating what the data means and how it will drive our strategy.
• Someone who wants to grow their knowledge and experience in the digital marketing space.
• Someone who is more excited than panicked when confronted with a new challenge. You enjoy figuring things out.
• Someone who is creative, forward-thinking self-starter with an attention to detail and drive to produce consistent, quality work.
• Results oriented. You don’t lose sight of the end game.

• A digitally-obsessed team in which you learn from professionals in one of the top online marketing teams in the area.
• A positive, healthy company culture steeped in our core values of Growth, Empathy, Essentialism, Accountability, and (doing what’s) Right. We call it "GEEAR."
• A Google Premium Partner, Microsoft Ads Partner, and Hubspot Diamond Partner.

As an employee-first organization, we want to make sure our team members are set up for success. When you win, everyone wins. Therefore, we are proud to offer the following benefits:

• 4-Day Workweek. We recognize the incredible impact wellness and balance have on productivity, quality of work, and employee experience and are eagerly piloting a four-day workweek.
• Fully remote office. We don’t think you need to be in an office every day to do great work. If you prefer an occasional change of scenery outside the office, we will cover some or all of the cost of a co-working membership.
• Group health, dental, vision and life insurance plans at a very low cost
• 401k savings plan with employer match helps you save some for later
• Student loan assistance plan that makes monthly contributions directly to your student loan principal (at no cost to you)
• $2000 computer and home office allowance to equip you with the resources you need to perform your best (and be comfortable while doing it!)
• $500 annual education stipend
• Unlimited paid time off
• A clear track for career growth, increased responsibilities, and increased compensation

Think of yourself as a digital marketing consultant for our clients. Your job is to meet with clients, review performance, discuss strategy, make recommendations, then work with our internal team to get it done. Clients rely on you to tell them like it is, show them what’s new, and guide them into their marketing future.

• 4-6 years experience being the…