Cloud Implementation Architect **US or Canada Remote
Colorado Springs, El Paso County, Colorado, 80509, USA
Listed on 2026-01-12
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IT/Tech
IT Support, Cybersecurity, Systems Engineer, Cloud Computing
Cloud Implementation Architect US or Canada Remote
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Varian is seeking a Solutions Architect in support of our Managed Services global business. Our goal is to provide exceptional service to our customers while establishing, maintaining, and optimizing operations best practices in support of Varian’s public and private Cloud products. This includes providing support for new and legacy applications and services hosted in the cloud, and continuous improvement of Varian’s Cloud infrastructure.
The candidate will collaborate with Service, Operations, Network, Dev Ops, Product Management and Security, contributing to our service and product goals. The Implementation Architect must have expertise with Varian applications, complex troubleshooting, documentation, and Managed Service Providers. Additional responsibilities include delivering support to the infrastructure and deployment of Varian’s applications as a Managed Service, and providing input in developing and maintaining policies, procedures, and standards.
The position will receive direction from the Manager of Global Cloud Operations.
- Providing operations, onboarding and migration services that enable Varian to tailor the availability and delivery of cloud and on‑prem computing services based on business and technical requirements.
- Being an expert at troubleshooting Varian Applications Suite (ARIA, Eclipse, AURA, Velocity, IEM/AC, etc.) and underlying technologies.
- Leading technical upgrades, installing, and configuring monitoring solutions for Azure and Windows‑based technologies.
- Selling complex technical problems and documenting solutions to improve and incorporate solutions in future Managed Services versions.
- Reporting on current infrastructure status and planning for future usage.
- Performing group maintenance on Azure Identity and Access Management users.
- Providing technical support to Project Managers during onboarding, upgrades, or related projects.
- Coordinating workload and escalations to the appropriate teams or partners as necessary.
- Providing expertise for the organization on continuous improvement of monitoring and enabling proactive detection of incidents.
- Providing automation and optimization of Azure maintenance and management tasks.
- Serving as a technical or process mentor to colleagues as necessary.
- Maintaining a strong knowledge of Varian’s suite of applications as new versions are released.
- Primary work schedule on North American business hours.
- This position will require the hired person to support US Central, US West, ANZ, and Asia Pacific customers.
- 70% Onboarding/support/troubleshooting and 30% project/development work.
- On‑call support as required.
- Bachelor’s degree and 5+ years of relevant professional experience in the IT/Cloud industry; or 10+ years of direct IT/Cloud support experience.
- Two years plus installing or supporting Varian Applications Suite (ARIA, Eclipse, AURA, Velocity, IEM/AC, etc.).
- Ability to successfully manage under pressure and respond to critical or changing priorities throughout the day.
- Ability to explain complex technical solutions to technical and non‑technical audiences, and to connect technological solutions with measurable business value.
- Demonstrated ability to develop innovative technical approaches as complete solutions to business problems.
- Exceptional listening, verbal and written communication, and presentation…
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