Partner Enablement Manager
Durham, Durham County, North Carolina, 27703, USA
Listed on 2026-01-12
-
IT/Tech
Digital Marketing, IT Support
2 days ago Be among the first 25 applicants
Get AI-powered advice on this job and more exclusive features.
Who We Are
Welcome to TELUS Digital — where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture.
Who We Are
Welcome to TELUS Digital — where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture.
With a global team across North America, South America, Central America, Europe, and APAC, we offer end-to-end expertise across eight core service areas:
Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA & Test Engineering.
From mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are — all backed by the secure infrastructure and scale of our multi-billion-dollar parent company.
Location
The Partner Enablement Manager will have the option to be in a Work From Near (Hybrid) capacity based out of one of the following offices:
Charlottesville, VA, Durham, NC, Columbus, OH, or Boston, MA, OR in a Work From Anywhere (Remote) capacity from within the U.S.
The Opportunity
The Partner Enablement Manager plays a critical role in building and maintaining TELUS Digital’s partner readiness, credibility, and visibility within our partner ecosystems. Reporting to the Director of Partnerships & Alliances, this individual is responsible for driving internal enablement programs, certification management, and co-branded marketing materials aligned with internal Craft teams. This role ensures TELUS Digital is both technically certified and externally represented with consistent, high-quality partner materials that reflect our depth across Adobe, Braze, Contentful, and other strategic ecosystems.
Partner Enablement & Readiness
- Design and execute internal enablement programs aligned to partner certifications and capability growth.
- Maintain a centralized Partner Knowledge Hub with training resources, certification guides, and recorded enablement sessions.
- Collaborate with craft leads (Experience, Data, Engineering, Marketing) to create role‑specific learning paths.
- Host ongoing Partner Learning Series and Lunch & Learns to share updates and success stories.
- Track and report enablement engagement, certification progress, and readiness scores.
Certification & Accreditation Management
- Own and manage the partner certification roadmap across all practices.
- Track certification attainment, expirations, and renewals to ensure partner tier compliance.
- Coordinate with partner training teams to align on updates and access to enablement portals.
- Communicate milestones, celebrate certifications, and publish quarterly readiness reports.
Partner Engagement & Relationship Activation
- Collaborate with Marketing and Craft teams to create, manage, and distribute partner‑facing materials (capability decks, co‑branded case studies, one‑pagers, social assets).
- Ensure all materials align with TELUS Digital’s visual identity and brand standards.
- Maintain a Partner Marketing Toolkit with up‑to‑date collateral and messaging for each ecosystem.
- Support participation in partner marketing activities such as webinars, spotlights, and awards submissions and events.
- Track utilization and engagement of partner marketing materials across internal and external channels.
Internal Advocacy & Reporting
- Promote partner success stories and updates internally.
- Maintain dashboards for certifications, enablement participation, and partner engagement.
- Provide quarterly summaries of enablement and marketing…
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).