Field Service Technician Remote

L3

Harris dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees share dedication to customers’ mission and professional growth. We provide an inclusive environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.

L3

Harris Technologies is the Trusted Disruptor in the defense industry. With customers’ mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.

Field Service Technician 'C' Remote/Travel

FTSC/30374

Travel/Remote

9/80 (every other Friday off)

The Field Service department is looking for a highly motivated and talented Technician to provide quality service and repair of complex MX-Series airborne surveillance turrets. Additionally, the FSR may also be required to deploy internationally to work assignments overseas at remote locations around the world. These overseas deployments could include hazardous conflict regions. FSR must always project a positive image of our department and company that will meet our customers’ highest expectations for service and support of their L3

Harris Technologies equipment.

This position requires a self-motivated, creative, forward-thinking, and energetic individual. Excellent communication, relationship building, and problem-solving skills are a must. The ability to interface well with demanding customers as well as co-workers is critical. The best MX-Series field technicians are strong team players and customer focused. FSR must work well independently and can be relied upon to make difficult decisions that will affect the performance and availability of mission critical systems.

• The most important performance objective for this department is to Repair, Test and Maintain Wescam sensor systems in accordance with pre-established processes, while adhering to customer deadlines. A successful MX Field Technician understands the gimbal system, understands how all components work together including peripheral interfaces, and is able to effectively troubleshoot, repair and test a failed system.
• Objective is to become proficient in troubleshooting, repair and servicing of Wescam MX sensor systems within 90 days. Initial MX Training may include formal 2-week training course, followed by extensive on-the-job training requirements.
• Knowledge and application of troubleshooting electronics and mechanical systems, customer service skills and being part of a motivated and diverse team.
• Being part of a motivated extended team that supports various U.S. Homeland Security, Law Enforcement, and DOD Military customers by repairing mission critical Wescam sensor systems.
• May be a resource to other employees in areas of expertise. Assignments are moderately difficult requiring some judgment.
• Being creative, open-minded and a good listener.
• Work may be structured within identified boundaries and procedures. Follows established processes to complete tasks. Identifies problems and issues in straightforward situations.
• Complete all necessary services and repair documentation as well as technical trip reports.
• Provide Wescam Training to customers on MX operations and operator-level maintenance procedures.

• Requires a High School Diploma or equivalent and a minimum of 6 years of prior relevant experience or 2 years post-Secondary/associate’s degree with a minimum of 3 years of prior related experience.
• A Field Service technician (FSR) for a defense contractor specializing in high performance stabilized imaging generally has at least 5 years of experience as an electro-mechanical technician on products that are similar in complexity, a successful track record of career growth over time and prior experience servicing systems in the field and in the factory.
• 4 years’ experience with electronic and mechanical test equipment is required.
• 4 years’ experience troubleshooting and…