Director, Security Operations

Overview

If you are looking for a career at a dynamic company with a people-first mindset and a deep culture of growth and autonomy, ACV is the right place for you! Competitive compensation packages and learning and development opportunities, ACV has what you need to advance to the next level in your career. We will continue to raise the bar every day by investing in our people and technology to help our customers succeed.

We hire people who share our passion, bring innovative ideas to the table, and enjoy a collaborative atmosphere.

ACV is a technology company that has revolutionized how dealers buy and sell cars online. We are transforming the automotive industry. ACV Auctions Inc. (ACV), has applied innovation and user-designed, data driven applications and solutions. We are building the most trusted and efficient digital marketplace with data solutions for sourcing, selling and managing used vehicles with transparency and comprehensive insights that were once unimaginable.

We are disruptors of the industry and we want you to join us on our journey. Our network of brands include ACV Auctions, ACV Transportation, Clear Car, MAX Digital and ACV Capital within its Marketplace Products, as well as, True
360 and Data Services.

At ACV we focus on the Health, Physical, Financial, Social and Emotional Wellness of our Teammates and, to support this, we offer:

• Multiple medical plans including a high deductible, low cost health plan
• Company-sponsored (paid) Short-Term Disability, Long-Term Disability, and Life Insurance
• Comprehensive optional benefits such as Dental, Vision, Supplemental Life/AD&D, Legal/, and Accident and Critical Illness Insurance
• Generous paid time off options, including uncapped vacation days, the greater of 3 paid sick days or in accordance with the applicable state or local paid sick leave law, 6 paid company holidays, 2 floating holidays, parental leave, bereavement leave, jury duty leave, voting leave, and other forms of paid leave as required by applicable law or regulation
• Employee Stock Purchase Program with additional opportunities to earn stock in the Company
• Retirement planning through the Company’s 401(k)

The Director of Security Operations is a critical leadership role responsible for the overall security posture of ACV Auctions. Reporting directly to the CISO, this individual will lead and manage the Security Operations Center (SOC), Enterprise Security programs, and Technical Governance, Risk, and Compliance (GRC) initiatives. This is a fully remote position requiring a self-motivated and highly organized leader with excellent communication skills.

The Director will ensure the confidentiality, integrity, and availability of ACV’s data and systems, aligning security strategy with business goals while mitigating risks within a fast-paced, technology-driven environment. You will build and lead a high-performing, geographically dispersed team, driving continuous improvement and ensuring ACV remains a secure and trusted platform for dealers and buyers nationwide.

• Security Operations Center (SOC) Leadership:
  • Build, mentor, and manage an in-house SOC team responsible for threat detection, incident response, and security monitoring. Create and hire to plan to create a 24x7x365 function.
  • Oversee the implementation and optimization of security tools including intrusion detection/prevention systems (IDS/IPS), Data Loss Preventions (DLP), and other security technologies.
  • Develop and maintain SOC processes, procedures, and playbooks to ensure efficient and effective incident handling.
• Enterprise Security Program Management:
  • Lead the development and implement comprehensive security policies, standards, and guidelines aligned with industry best practices (SOC2, NIST CSF, ISO 27001), in collaboration with the CISO and relevant stakeholders.
  • Provide oversight and guidance for the security of SaaS platforms utilized by ACV, ensuring appropriate security controls and configurations are in place. This includes vendor risk management and ongoing security assessments of these platforms.
  • Lead the implementation and management of key security controls…