Manager, Application Engineering - North America

Overview

Manager, Application Engineering - North America — Sunnyvale, California, United States

Applied Intuition is the vehicle intelligence company that accelerates the global adoption of safe, AI-driven machines. Founded in 2017 and valued at $15 billion after its Series F, Applied Intuition delivers the Vehicle OS, Self-Driving System, and toolchain to help customers build intelligent vehicles and shorten time to market. The company serves automotive, defense, trucking, construction, mining, and agriculture industries and has offices in multiple locations worldwide.

We are an in-office company, and our expectation is that employees primarily work from an Applied Intuition office 5 days a week. Some flexibility may be available with occasional remote work, starting the day with morning meetings from home, or leaving earlier to accommodate family commitments.

Applied Intuition is seeking a Regional Application Engineering Manager to lead and scale a world-class team responsible for customer onboarding, integrations, training, and technical support. This leader will raise the technical bar across the team, ensure customers receive fast and accurate assistance, and drive measurable customer success and adoption of Applied’s tooling. You will manage the group responsible for office hours, Level-1 support, debugging, bug/feature triage, and project management of customer issues—ensuring high-quality execution, strong processes, and continuous learning across the team.

This is a hands-on technical leader who cares deeply about engineering quality, customer workflows, and building a team culture focused on responsiveness, problem-solving, and value delivery.

• Lead and develop the Application Engineering team, setting high standards for technical excellence and customer success
• Ensure excellent customer support and adoption by overseeing office hours, Level-1 triage, troubleshooting quality, and proactive training and enablement
• Drive strong technical workflows by standardizing debugging practices, improving bug/feature intake, and ensuring effective project management and escalation of customer issues
• Provide clear customer insights to Product and Engineering, influencing roadmap priorities and release quality
• Build a repeatable and scalable motion to land enterprise engagements and expand among existing customers' usage of the tools; measure and monitor health to drive success within existing customer engagements
• Partner cross-functionally with Solutions Engineering and Sales to ensure smooth handoffs, healthy deployments, and measurable customer value
• Work closely with key leaders at our customers to identify and pursue strategic, high-impact engagements

• 5+ years of experience in application engineering, customer success engineering, solutions engineering, or similar customer-facing technical roles
• Hands-on people management experience leading technical or customer-facing engineering teams
• Strong technical capabilities, including the ability to coach engineers
• Proven ability to scope and deliver complex technical engagements across engineering functions to drive customer value and adoption
• Strong customer presence and communication skills—able to work with autonomy with developers, QA teams, and senior technical leaders

• Background in simulation tools, developer tooling, QA, or CI/CD workflows
• Experience with automotive OEMs, suppliers, or robotics/AV development teams
• Experience with simulation software, robotics, or autonomous systems

Compensation at Applied Intuition for eligible roles includes base salary, equity, and benefits. Base salary is a component of the total compensation package, which may also include equity in the form of options and/or RSUs, and comprehensive benefits. Salary ranges can vary by jurisdiction and experience.

Base salary range for this full-time position in the listed location: $180,000 - $240,000 USD annually. Location noted in the job posting subtitle; see posting for specifics.

Applied Intuition is an equal opportunity employer. We do not discriminate on the basis of protected status. If you belong to protected veteran or disability categories or other groups, you may be asked to provide voluntary self-identification information as part of compliance reporting. Completing this form is voluntary and confidential.

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