Senior Manager, SAP ECC Sales & Distribution and Service Management

Overview

We are seeking an experienced SAP ECC Lead with deep expertise in Sales & Distribution (SD) and Service Management within the SAP ECC on RISE Cloud environment. The ideal candidate will have a strong understanding of business processes related to sales, order fulfillment, after-sales service and service order management and will be responsible for implementing and optimizing solutions in alignment with best practices in the SAP ECC RISE Cloud ecosystem.

Travel: 5-10%

Location: Remote

• Manage and implement all SAP ECC SD and SM and new applications associated with those modules, Reporting, etc.
• Implement changes on actual systems in SAP ECC SD and SM and other departments. Support COE TEAM in Transformation Activities.

• Conduct SAP ECC SD & SM assessments to identify improvements and suggest best practices.
• Fully responsible for maintaining the SAP ECC SD & SM modules for Engineering enrichment fields, master data and other parameters as needed.
• Conduct problem analysis of SAP ECC SD and SM and take actions to improve.
• Generate and maintain KPIs related to SAP ECC SD & SM.
• Evaluate all current processes in the SAP ECC SD and SM to develop standards related to best practices.
• Full comprehension & ability to create master data related to SAP ECC SD & SM.
• Calculate the cycle times in SAP ECC SD for customers & SM orders for continuous improvement.
• Participate in system testing (UT/SIT/UAT), prepare documentation, and provide training to end-users and super users.
• Good handle on integration between SAP ECC SD and SM modules to ensure seamless working between sales & distribution and service management.
• Validate all SAP ECC SD & SM process to meet the current standards and implement best practices.
• Identify process improvements and implement those at the proper locations.
• Develop proper documentation for people meeting the standard processes.
• Determine critical global businesses capabilities needed to support business objectives and strategies in the customer delivery schedules and define the processes required to enable those capabilities.
• Responsible to drive standardization of processes enabled by standard IT ERP solutions to achieve business efficiencies and critical business capabilities across businesses integrated supply chain.
• Engage key subject matter experts across the business to ensure defined business processes leverage best practices and meet the true needs of each organization. Serve as point of contact for assigned business leaders. Identify and secure approval of key business leaders and stakeholders for business processes and scope of work.
• Ensure that all SD & SM tickets are processed diligently.
• Manage SAP SD & SM along with integration of other modules in SAP ERP full system set up with requisite parameters needed.
• Full understanding of the ERP implementation steps.
• Robust experience for problem solving and analytics skills.
• High comprehension of the ERP modules and transactions.
• Deep understanding of the supply chain logic (SAP ECC SD & SM) and methodology.
• Experience working with IT implementing SAP ECC ERP systems.
• Overall sound knowledge & good handle on other cross functional SAP ECC modules.

• 6+ years of experience as lead working in SAP ECC.
• Experience in SAP ECC SD and SM modules.
• Education:
  
  Bachelor's degree in Engineering or a related field.
• Spoken and written English. Able to carry on a conversation without difficulty.

• ERP: SAP ECC (SD, SM, RFC, BAPIs, queries, transactions).
• Ability to write functional specifications, guide ABAP with technical specifications, run LSMWs, create queries etc.
• Effective communication:
  Ability to convey ideas clearly and concisely, both orally and in writing.
• Teamwork:
  Collaboration with different areas and teams to achieve common goals.
• Leadership:
  Ability to coordinate projects, guide teams and foster a positive environment.
• Problem solving:
  Analytical ability to identify problems and propose efficient solutions.
• Time management:
  Organization and prioritization of tasks to meet established deadlines.

Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

This is a remote position in the US. We are open to candidates in various states, with the exception of those residing in the following: AK, DC, ME, NH, NM, OK, HI, MS, MT, NV, NE, ND, SD, VT, WY, WV.

Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $86,643 - $144,406 USD annually. Ultimately, in determining pay, we…