Associate Director, Enablement and Automation, Office of AI – Remote

Overview

Associate Director, Enablement and Automation, Office of Responsible AI – Remote. This role is a senior technical program management position within United Health Group, in collaboration with hackajob, focusing on enabling and automating the Office of Responsible AI programs and governance workflows.

• Governance Workflow Solution Ownership:
  Lead the evaluation and selection of a new governance workflow solution vendor to support Responsible AI processes; oversee implementation and integration of the solution across business and technology teams; ensure alignment with enterprise governance, compliance, and risk management standards; lead end-to-end implementation of technical tooling and automation, including configuration, testing, debugging, system documentation, and user training.
• Automation & Efficiency Enablement:
  Support Responsible AI stakeholders to streamline governance workflows and ensure automation activities comply with regulatory standards; identify and implement process automation opportunities to streamline Responsible AI workflows; partner with cross-functional teams to design and deploy tools to improve operational efficiency and reduce manual overhead; develop dashboards and reporting mechanisms to track automation impact and adoption.
• Program & Stakeholder Enablement:
  Collaborate with program leads, data scientists, engineers, and compliance teams to understand enablement needs; translate business and regulatory requirements into scalable technical solutions; serve as a key liaison between the Responsible AI Program and enterprise technology teams.

• 7+ years of experience in technical program management, preferably within a complex, dynamic, enterprise-wide governance and compliance program
• 5+ years of experience in business intelligence or data analytics
• 3+ years of hands-on experience building and managing a suite of data-driven reports, preferably in Power BI
• Proven solid communication and stakeholder management skills with multiple stakeholders
• Ability to manage complex, multi-partner programs with cross-functional teams
• Proven deep understanding of data modeling and visualization best practices
• Proven solid storytelling skills through data visualization
• Proven solid ability to access, manipulate, and analyze data in low-code environments
• Experience with SQL and other datasets for data manipulation and extraction
• Proven excellent problem solving and troubleshooting skills
• Ability to be partnership-minded with strong time management
• Seasoned proficiency with project management practices, principles, and tools
• Experience with core technologies such as CRM systems (e.g., Service Now, Salesforce) and Microsoft 365, SharePoint, and Excel/pivot tables

• Experience owning end-to-end program management
• Experience owning end-to-end automation and technical enablement deployments
• Technical experience in data analytics, data visualization, and related automation (Power BI, Power Apps, Power Automate)
• PMP or Lean Six Sigma or equivalent certification
• Familiarity with Responsible AI principles, model risk management, or AI assurance practices
• Experience in AI, data, or related governance functions, establishing or enforcing best practices, standards, and ethics
• Experience supporting audit readiness or regulatory compliance initiatives
• Experience working with cross-functional and distributed teams in a global and diverse environment
• Experience in healthcare, life sciences, or regulated industries
• Remote work policies adherence per United Health Group guidelines

Pay is based on factors including local labor markets, education, experience, and certifications. The salary range for this role is $110,200 to $188,800 annually, with additional benefits such as comprehensive benefits, incentive programs, equity stock purchase, and 401k contribution, subject to eligibility requirements.

Final date to receive applications: posted for a minimum of 2 business days or until a sufficient candidate pool is collected. The posting may come down early due to volume of applicants.

United Health Group is a health care and well-being company dedicated to improving health outcomes. We value inclusion and equal opportunity for all applicants. We are an Equal Employment Opportunity employer and a drug-free workplace; candidates may be required to pass a drug test before beginning employment.