Senior Site Reliability​/Gitops Engineer

Senior Site Reliability / Gitops Engineer

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. We work with the world’s leading public cloud and silicon providers, and industry leaders in many sectors. With 1200+ colleagues in 75+ countries, we operate remotely, meeting in person two to four times a year in key locations worldwide.

We are hiring a Senior Site Reliability / Gitops Engineer for our Information Systems (IS) team. This role offers an opportunity for an automation‑first senior technologist with a passion for Linux to build a career at Canonical and drive success for those leveraging Ubuntu and open source products.

The IS team supports and maintains all of Canonical’s IT production services and runs services used by over 60 million Ubuntu users. As a Senior SRE & Gitops Engineer you will drive operations automation across private and public clouds using open source infrastructure as code, CI/CD pipelines, and Canonical’s leading tools. You’ll also improve Canonical products and open‑source technologies by providing critical feedback, writing bugs or pull requests, and collaborating on design and implementation with internal teams.

• Drive the development of automation and Gitops in your team as an embedded tech lead.
• Collaborate closely with the IS architect to align solutions with the IS architecture vision.
• Design and architect services that IS can offer to the organization as products.
• Apply IaC experience to develop and improve infrastructure as code practice within IS.
• Automate software operations for reusability and consistency across private and public clouds, considering distributed systems complexity.
• Maintain operational responsibility for Canonical’s core services, networks, and infrastructure.
• Develop skills in troubleshooting, capacity planning, and performance investigation; set up and maintain observability tools such as Prometheus, Grafana, and Elasticsearch; design, implement, and maintain monitoring and alerting.
• Assist and work with globally distributed engineering, operations, and support peers.
• Receive uninterrupted development time to focus on larger projects and automation of manual tasks.
• Share experience, best practices, and mentorship in design sessions and collaboration.
• Carry final responsibility for time‑critical escalations.

• Modern view on hosting architecture driven by infrastructure as code across private and public clouds.
• A product mindset aimed at developing products rather than solutions.
• Python software development experience with large projects.
• Experience working with Kubernetes or other container orchestration systems.
• Proven exposure to managing and deploying cloud infrastructure with code.
• Practical knowledge of Linux networking, routing, and firewalls.
• Affinity with various Linux storage technologies, from Ceph to databases.
• Hands‑on experience administering enterprise Linux servers.
• Extensive knowledge of cloud computing concepts and technologies.
• Bachelor’s degree or greater, preferably in computer science or related engineering field.
• Excellent communication skills in English across email, chat, video, or voice calls.
• Motivated to troubleshoot from kernel to web and willing to seek help when needed.
• A willingness to be flexible and learn new things quickly.
• Inspired by the needs of fast‑changing environments.
• Happy to work within distributed teams.
• Passionate about open source, especially Ubuntu or Debian.

• Distributed work environment with twice‑yearly team sprints in person.
• Personal learning and development budget of USD 2,000 per year.
• Annual compensation review.
• Recognition rewards.
• Annual holiday leave.
• Maternity and paternity leave.
• Team Member Assistance Program & Wellness Platform.
• Opportunity to travel to new locations to meet colleagues.
• Priority Pass and travel upgrades for long‑haul company events.

Canonical is a pioneering tech firm at the forefront of the global move to open source. As the publisher of Ubuntu, one of the most important open‑source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining our company.

We expect excellence; to succeed, you need to be the best in what you do. Most colleagues work from home, but we evaluate candidates solely on performance and fit.

We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and products. Whatever your identity, we will give your application fair consideration.