Solutions Consultant

Solutions Consultant – Prolific

Prolific is not just another player in the AI space — we are the architects of the human data infrastructure that is reshaping AI development. In a world where foundational AI technologies are increasingly commoditized, it is the quality and diversity of human‑generated data that truly differentiates products and models. Our Strategic Sales and Success team works with most of the world’s leading frontier AI model creators on one of their highest priority initiatives.

As a Solutions Consultant, you will partner with frontier AI model creators who are making headline news every day, ensuring they achieve breakthrough value through our human data offerings. In this role, you will be the trusted advisor in the sales cycle, responsible for deeply understanding customers’ research needs, conducting platform demonstrations, managing proof‑of‑concept projects, scoping custom integrations, and articulating the technical value of Prolific’s offering.

• 4+ years in a customer‑facing strategic or enterprise solutions engineering/consulting role
• Strong understanding of API design, web technologies, data transfer/security protocols, and cloud architecture
• Exceptional verbal and written communication skills, with the ability to explain complex technical concepts clearly to both technical and non‑technical audiences (executives, researchers, developers, program managers)
• Ability to become an expert in the AI research industry and its techniques to understand how human feedback provides demonstrable value to models and outcomes
• Willingness to travel as needed for client meetings and internal events
• Experience with proposals, information security standards, and alignment with technical buyers

• Discovery and
  
  Qualification:
  
  Conduct deep discovery sessions with AI Researchers, technical program managers, and others to understand research workflows, pain points, requirements, and objectives
• Tailored Demonstrations:
  Design and deliver compelling, customized platform demonstrations and presentations that specifically address the customer’s unique research needs and clearly highlight the ROI and competitive advantages of Prolific
• Sales Journey:
  Work closely with Account Executives to partner throughout the sales/pre‑sales customer journey
• Technical Expertise:
  Act as the primary technical contact for the sales and success teams, addressing complex questions related to data security, privacy, platform architecture, API integrations, and participant quality
• Proof of Concept Management:
  Scope, execute, and document successful technical validation activities, including pilot projects and PoCs, ensuring a clear path to production adoption
• RFP / Security Questionnaires:
  Drive the completion of technical and security portions of RFPs, RFIs, and customer security questionnaires in collaboration with legal and engineering teams
• Voice of the Customer:
  Advocate for customer needs to internal stakeholders, including Product and Services, sharing signals and needs from customers to influence future strategic direction

We have built a unique platform that connects researchers and companies with a global pool of participants, enabling the collection of high‑quality, ethically sourced human behavioral data and feedback. This data is the cornerstone of developing more accurate, nuanced, and aligned AI systems. By providing this crucial human data infrastructure, Prolific is positioned at the forefront of the next wave of AI innovation—one that reflects the breadth and best of humanity.

Working for us places you at the forefront of AI innovation, providing access to our unique human data platform and opportunities for groundbreaking research. Join us to enjoy a competitive salary, benefits, and remote working within our impactful, mission‑driven culture.

For pay transparency, the base salary range for this full‑time role in San Francisco or New York is $160,000 – $220,000 per annum.

• Competitive salary, equity, and benefits
• Opportunity to earn a cash variable element (bonus or commission)
• Remote working within a mission‑driven culture

Mid‑Senior level

Full‑time

Consulting, Information Technology, and Sales

Technology, Information and Internet

By submitting your application, you agree that Prolific may collect your personal data for recruiting and global organization planning. Prolific’s Candidate Privacy Notice explains what personal information Prolific may process, where Prolific may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Prolific’s use of your personal information.