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Online Community Manager

Remote / Online - Candidates ideally in
San Diego, San Diego County, California, 92189, USA
Listing for: Nashville Public Radio
Per diem, Remote/Work from Home position
Listed on 2025-12-01
Job specializations:
  • IT/Tech
    Digital Marketing, Digital Media / Production, AI Engineer, Technical Writer
Job Description & How to Apply Below

The Opportunity

As our Online Community Manager, you'll become the heartbeat of our member experience - the face, voice, and co-strategist behind our communities that change lives daily. This isn't just community management; it's about creating moments of transformation while helping build systems that scale impact.

A key aspect of this role will be providing specialized AI training to empower our members. You'll help design and deliver cutting-edge AI training programs that give our community practical tools to leverage artificial intelligence in their businesses and personal development journeys.

Neuro Gym applies scientifically-proven methods and technologies for helping people expand their mental and emotional power to reach their fullest potential.

  • Developing and delivering powerful AI training programs that give members practical, competitive advantages
  • Orchestrating engaging virtual events that inspire action
  • Creating strategies that transform good programs into unforgettable journeys
  • Being the on-camera presence that guides, motivates, and connects our community
  • Demonstrating AI applications that solve real business challenges for our members
  • Translating member feedback into product innovations that drive growth
  • Leading an ambassador team to inspire members to grow through the program
You'll Thrive Here If
  • You see relationship-building as both an art and a science
  • Your entrepreneurial mindset turns challenges into opportunities before others see them
  • You bring order to complexity through systems thinking and meticulous organization
  • You're equally comfortable reformatting spreadsheets or presenting to executives
  • You navigate ambiguity with confidence while creating clarity for others
  • You're tech-savvy, AI-fluent, and constantly evolving your digital toolkit
  • You communicate with authenticity and impact, both written and verbally
  • You're energized by fast-paced environments where no two days look the same
  • You have a “teamwork makes the dream work” mindset
Core Responsibilities
  • Community Leadership, Coaching & AI Training
  • Be the trusted face and voice of Neuro Gym across our private member communities
  • Design and lead AI training sessions that help members apply artificial intelligence to achieve business growth
  • Create step-by-step AI implementation frameworks customized for our community's needs
  • Execute a world-class onboarding experience that sets members up for success
  • Create compelling content (text, image, video, newsletter) in community that drives engagement and results
  • Develop and nurture an ambassador program that empowers member leaders
  • Monitor, analyze, and act on community trends to continually enhance the experience

Event Management

  • Partner with our CEO to curate impactful virtual events across three distinct communities
  • Organize Community Hot Seat and Q&A sessions that deliver breakthrough moments
  • Coordinate Expert Live training sessions and Group Mastermind experiences
  • Identify and recruit high-caliber guest speakers to enhance our program offerings
  • Own the complete event lifecycle - from conception to execution to follow-up

Strategic Insight

  • Collaborate cross-functionally to align community strategy with company objectives
  • Transform member feedback into actionable insights for program and product development
  • Define and track meaningful KPIs that demonstrate community impact
  • Develop scalable systems and processes that enhance operational efficiency
The Essentials
  • AI Expertise:
    Strong working knowledge of AI tools and applications with the ability to translate technical concepts into practical business applications
  • Experience:

    1-3 years managing online programs, communities, or learning environments
  • Technical Prowess:
    Advanced AI utilization skills and exceptional tech adaptability
  • Organization:
    Masterful ability to plan, organize, and prioritize multiple initiatives
  • Communication:
    Exceptional written and verbal skills that inspire action
  • Problem-Solving:
    Ability to navigate situations with grace and sound judgment
  • Adaptability:
    Comfort with evolving priorities and occasional weekend/holiday availability

Bonus Qualifications

  • Experience with Hubspot, Groundhogg, Buddy Boss, Wordpress.
  • Background in Personal Development,…
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