Online Community Manager

The Opportunity

As our Online Community Manager, you'll become the heartbeat of our member experience - the face, voice, and co-strategist behind our communities that change lives daily. This isn't just community management; it's about creating moments of transformation while helping build systems that scale impact.

A key aspect of this role will be providing specialized AI training to empower our members. You'll help design and deliver cutting-edge AI training programs that give our community practical tools to leverage artificial intelligence in their businesses and personal development journeys.

Neuro Gym applies scientifically-proven methods and technologies for helping people expand their mental and emotional power to reach their fullest potential.

• Developing and delivering powerful AI training programs that give members practical, competitive advantages
• Orchestrating engaging virtual events that inspire action
• Creating strategies that transform good programs into unforgettable journeys
• Being the on-camera presence that guides, motivates, and connects our community
• Demonstrating AI applications that solve real business challenges for our members
• Translating member feedback into product innovations that drive growth
• Leading an ambassador team to inspire members to grow through the program

• You see relationship-building as both an art and a science
• Your entrepreneurial mindset turns challenges into opportunities before others see them
• You bring order to complexity through systems thinking and meticulous organization
• You're equally comfortable reformatting spreadsheets or presenting to executives
• You navigate ambiguity with confidence while creating clarity for others
• You're tech-savvy, AI-fluent, and constantly evolving your digital toolkit
• You communicate with authenticity and impact, both written and verbally
• You're energized by fast-paced environments where no two days look the same
• You have a “teamwork makes the dream work” mindset

• Community Leadership, Coaching & AI Training
• Be the trusted face and voice of Neuro Gym across our private member communities
• Design and lead AI training sessions that help members apply artificial intelligence to achieve business growth
• Create step-by-step AI implementation frameworks customized for our community's needs
• Execute a world-class onboarding experience that sets members up for success
• Create compelling content (text, image, video, newsletter) in community that drives engagement and results
• Develop and nurture an ambassador program that empowers member leaders
• Monitor, analyze, and act on community trends to continually enhance the experience

Event Management

• Partner with our CEO to curate impactful virtual events across three distinct communities
• Organize Community Hot Seat and Q&A sessions that deliver breakthrough moments
• Coordinate Expert Live training sessions and Group Mastermind experiences
• Identify and recruit high-caliber guest speakers to enhance our program offerings
• Own the complete event lifecycle - from conception to execution to follow-up

Strategic Insight

• Collaborate cross-functionally to align community strategy with company objectives
• Transform member feedback into actionable insights for program and product development
• Define and track meaningful KPIs that demonstrate community impact
• Develop scalable systems and processes that enhance operational efficiency

• AI Expertise:
  Strong working knowledge of AI tools and applications with the ability to translate technical concepts into practical business applications
• Experience:
  
  1-3 years managing online programs, communities, or learning environments
• Technical Prowess:
  Advanced AI utilization skills and exceptional tech adaptability
• Organization:
  Masterful ability to plan, organize, and prioritize multiple initiatives
• Communication:
  Exceptional written and verbal skills that inspire action
• Problem-Solving:
  Ability to navigate situations with grace and sound judgment
• Adaptability:
  Comfort with evolving priorities and occasional weekend/holiday availability

Bonus Qualifications

• Experience with Hubspot, Groundhogg, Buddy Boss, Wordpress.
• Background in Personal Development,…