Director, Account Management

Overview

Drive strategic growth and client success as a Technical Account Manager  ll manage a portfolio of technology accounts, identify expansion opportunities, and orchestrate solutions that address client challenges while building lasting partnerships across stakeholders.

EPAM values every role in driving innovation. With a focus on professional development, inclusive teamwork, and meaningful work, you ll play a vital part in shaping solutions that transform industries worldwide.

Req.#

• Manage a portfolio of accounts with $5-15 million P&L responsibility, developing strategic relationships with key stakeholders across client organizations
• Identify growth opportunities by mapping client initiatives, challenges, and goals to EPAM s technology solutions and capabilities
• Collaborate with sales teams to develop compelling go-to-market materials, outreach plans, and follow-up strategies
• Serve as the primary point of contact for escalations and delivery issues, ensuring client satisfaction and project success
• Strategically position EPAM s offerings against competitors while advocating for innovative solutions, including AI, cloud migrations, and digital transformation
• Orchestrate cross-departmental business opportunities by understanding client organizational structures and building relationships with diverse stakeholders

• Proven experience managing technological accounts with demonstrated success in account growth and retention
• Experience selling and managing transformation projects in areas such as digital, e-commerce, data analytics, cloud migrations, or AI implementations
• Strong understanding of how to position AI solutions within client environments and business contexts
• Excellent communication and relationship-building skills with the ability to engage stakeholders at various organizational levels
• Strategic mindset with the ability to map client initiatives to appropriate technology solutions and identify growth opportunities
• Business acumen to manage P&L responsibilities and drive profitable account growth while maintaining client satisfaction

• Medical, Dental and Vision Insurance (Subsidized)
• Health Savings Account
• Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
• Short-Term and Long-Term Disability (Company Provided)
• Life and AD&D Insurance (Company Provided)
• Employee Assistance Program
• Unlimited access to Linked In learning solutions
• Matched 401(k) Retirement Savings Plan
• Paid Time Off
• Legal Plan and Identity Theft Protection
• Employee Discounts
• Pet Insurance
• Employee Stock Purchase Program

In accordance with the LA County Fair Chance Ordinance, you may find a copy of the Notice containing a summary of the Ordinance s key provisions here:
Concept FCO Posting 8 27 24 (lacounty.gov)

EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our clients, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow.

No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.

This Remote Position Cannot be Performed in New York City.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.