Senior Operations Associate

At Atlas, our goal is to accelerate financial empowerment. We’re focused on over 100M Americans who are underserved by the current financial system. By making it easier to access credit and premium card rewards, we believe we can make the system work better for everyone and unleash greater prosperity and productivity. We see a massive opportunity for impact though better products.

We're off to a strong start and have been growing almost 10% a month since we launched 3 years ago.

We are a product and technology obsessed team with past experience at Facebook, Amazon and Goldman Sachs. We’re growing quickly as a team and business. Join us and help us build a modern credit card product built around digitized income, asset and liability data.

We are seeking a proactive and detail-oriented Senior Associate to join our fast-growing team. You'll work directly with our Senior Operations Manager as a strategic partner—diving into data, surfacing optimization opportunities, and driving high-impact projects across lifecycle marketing, user research, and engagement initiatives. This role requires versatility and comfort with ambiguity: you'll context-switch frequently between analytical deep dives, building new processes, and managing ad-hoc strategic requests as we scale.

Full-time employees receive a competitive equity package and benefits. This is a hybrid position based in San Francisco, CA.

• Engagement initiatives: Lead projects that drive user activation, retention, and satisfaction across our product ecosystem
• Lifecycle marketing optimization: Analyze campaign performance, identify growth opportunities, and implement improvements to email, push, and SMS programs
• User research program management: Design and execute research initiatives to surface actionable user insights that inform product and marketing decisions
• Data analysis and reporting: Write SQL queries to track business metrics, cohort behavior, and marketing ROI; translate findings into clear recommendations
• Process development: Build and scale operational workflows that support rapid growth and new product launches
• Cross-functional collaboration: Partner with Product, Marketing, and Engineering teams to align operations with strategic priorities

• 2+ years of experience in management consulting, operations, strategic finance, or similar generalist roles at a tech company
• Strong analytical foundation
  – comfortable diving into data, identifying patterns, and translating insights into strategy.
• Strong communication and storytelling ability
  . You can distill complex data into clear, actionable recommendations
• Bias for action and comfortable working in ambiguity
  . You don't wait for perfect information
• Strong proficiency in SQL and Google Sheets / Excel
• Detail-oriented with strong project management skills
• Comfortable leveraging AI tools to increase productivity and output quality

• Fintech or startup experience: You've worked in high-growth environments
• Marketing strategy background: Understanding of lifecycle marketing, funnel optimization, and retention metrics
• Technical depth: Experience with Looker and Braze marketing
• Strategic thinking: You naturally ask "why" and "what if", not just "what happened"
• Growth mindset:
  Strong ownership and energized by variety

• Competitive salary and benefits with market leading equity
• 401(k) match
• Unlimited PTO & work from home flexibility

Mid-Senior level

Full-time

Management and Manufacturing