Configuration Management Analyst - Clinical Products; Remote

Configuration Management Analyst - Clinical Products (Remote)

Care First Blue Cross Blue Shield is hiring a Configuration Management Analyst - Clinical Products (Remote). Join our team to apply configuration management skills across provider reimbursement, benefit packages, membership, code sets, claims processing, and claims editing solutions.

Purpose: Configures, tests, and documents configuration solutions for provider reimbursement, benefit package, membership, code set, and claims editing set‑ups and maintenance. Analyzes business requirements to determine optimal configurations, creates complex design documents, assesses alternatives, selects the best solution, performs advanced data modeling and database design, and prioritizes multiple projects.

• Independently performs hands‑on configurations, workflow and process mapping in Guiding Care for core care management and clinical appeals workflows.
• Assesses how proposed configuration management changes may impact system sustainment and supportability, and recommends potential process changes.
• Provides day‑to‑day operational support, including product configuration error handling and issue resolution by analyzing back‑end logs.
• Participates in government and industry teams to resolve complex configuration management issues, focusing on Guiding Care system functionality and issue resolution.
• Confirms the adequacy of data for use in functional and physical configuration audits.

Education Level: Bachelor’s Degree OR in lieu of a Bachelor’s degree, an additional 4 years of relevant work experience is required.

Licenses/Certifications Preferred:

• Certified Configuration Management Professional

Experience: 3 years implementing CM policies, plans, and procedures; experience with issue tracking, software‑oriented tasks, and project management applications.

Knowledge,

Skills and Abilities

(KSAs):

• Strong knowledge of configuration processes and principles.
• Knowledge of SAP and Microsoft Office applications.
• Self‑starter with the ability to collaborate in a team environment.
• Excellent written and verbal communication skills.
• Knowledge of software development technologies.
• Ability to meet deadlines and manage multiple customer service demands from internal and external customers, providing positive service even in challenging situations.

Salary Range: $53,136 – $105,534

Equal Employment Opportunity: Care First Blue Cross Blue Shield is an Equal Opportunity (EEO) employer. We provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Where

To Apply:

Please visit our website to apply:

Physical Demands: The associate is primarily seated while performing the duties of the position. Occasional walking or standing is required. The hands are regularly used to write, type, key, and handle small controls and objects. The associate must frequently talk and hear. Weights up to 25 pounds are occasionally lifted.

Sponsorship in US: Must be eligible to work in the U.S. without sponsorship.