Sales Engineer- Texas

Who We Are

Hi there! We're Carbyne, and every day, we're on a mission to revolutionize public safety. As the global leader in emergency collaboration technology, we’re building a cutting‑edge platform that helps save lives—think live video streaming, real‑time chat, and precise location tracking.

Our tools empower emergency teams to respond faster and smarter, ensuring help reaches those in need ASAP! With partnerships with tech giants like Amazon, Microsoft, and AT&T, we’re innovating life‑saving solutions for over 400 million people worldwide.

Are you ready to make a difference with us? Let’s do this.

Ready to be the technical spark that ignites our sales process? As a key player in Carbyne’s mission, you will master our cutting‑edge technology and deliver powerful product demonstrations that bring its value to life for prospective customers. You’ll partner with the sales team to lead technical discovery, uncover complex requirements and demonstrate exactly how Carbyne can solve our customers’ most critical challenges.

• Collaborate with Account Executives to develop and execute sales strategies for Carbyne’s public safety software solutions tailored to prospective customers.
• Translate customer requirements into clear solution overviews and conduct compelling product demonstrations tailored to specific client requirements.
• Conduct and complete site surveys and other technical documentation required for solution design; collaborate with Solution Architects by providing accurate customer infrastructure details and assist the sales team in preparing tailored proposals and supporting materials.
• Assist in responding to RFPs using expert product knowledge to ensure accurate, compelling, and complete representations of product capabilities.
• Build and maintain strong relationships with key stakeholders.
• Partner closely with Solution Architects, Product, and Marketing teams to communicate customer needs and feedback into actionable product requirements.
• Provide customers with guidance related to the onboarding process to ensure successful and seamless solution expectations.
• Maintain comprehensive knowledge of emerging industry trends in emergency response technology and public‑safety solutions.

• 3+ years of Sales Engineering experience, focusing on identifying customer requirements and technical sales within telecommunications environments.
• Must reside in Dallas, Houston, or Austin, TX.
• Bachelor’s Degree or equivalent professional experience.
• Demonstrated ability to provide detailed product demonstrations and address customer objections as a Subject Matter Expert.
• Working knowledge of IP Networking, IP Telephony, and enterprise SaaS deployments.
• Ability to position robust cloud solutions, with a strong preference for AWS.
• Demonstrated track record of winning complex technical deals through value engineering and clear competitive differentiation.
• Experience collaborating effectively with cross‑functional teams to construct compelling technical proposals and accelerate deal closure.
• Ability to travel approximately 50% for onsite customer meetings.
• Must reside near a major airport hub.
• Ability to thrive in a dynamic, fast‑paced environment while simultaneously supporting multiple government and enterprise sales cycles.

• Exceptional ability to uncover deep technical pain points and translate them into tangible solutions.
• Good understanding of the MEDDPICC process.
• Experience leading technical whiteboarding sessions and conducting operational deep dives with clients.
• Proven capability to influence technical decision‑makers and navigate complex stakeholder environments.
• Experience or understanding of the complex needs of surrounding public‑safety communications and environments.

• Comprehensive healthcare (medical, dental, vision).
• 401(k) matching.
• Unlimited vacation days.
• Parental leave.
• Health & wellness perks.
• $100 monthly allowance for phone and internet.
• One‑time $400 home office stipend.
• Remote‑friendly environment.

At Carbyne, we celebrate diversity and strive for a workplace where everyone belongs. We are dedicated to fostering a welcoming and inclusive environment where everyone feels respected, supported, and empowered to succeed—where every person counts.

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Note:

We are unable to sponsor employment visas)