Director, Strategic Program Executive

Director, Strategic Program Executive

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Compliance notice:
We will only reach out to candidates who applied through our careers site. We will never ask for any money or payments from applicants at any point in the recruitment process. Recruiters will only reach out from an  email address; no other email addresses will be used.

Insurity empowers insurance organizations to quickly capitalize on new opportunities by delivering the world’s most configurable, cloud-native, easy-to-use, and intuitively analytical insurance software. We are the largest cloud-based software provider for the Property & Casualty market, trusted by 22 of the top 25 P&C carriers and 7 of the top 10 wholesale brokers in the MGA space.

As a central role supporting and expanding our relationship with one of Insurity’s major and valued clients, this high‑visibility, client‑facing, leadership role blends strategic account management, program oversight, and consultative advisory.

• Act as the primary executive partner and point of contact for the client.
• Build and maintain trust‑based relationships with client and internal stakeholders at all levels.
• Proactively manage client needs, expectations, and escalations to ensure long‑term satisfaction and success.
• Provide consulting guidance on best practices for leveraging Insurity’s software and services.
• Track and report on account health, revenue growth, client satisfaction, and other key metrics; deliver regular business reviews.
• Stay current with industry trends, competitor strategies, and evolving needs in the P&C Intermediary and Excess & Surplus markets; share actionable insights.
• Develop and execute a strategic account plan aligned with customer business goals; identify new opportunities for collaboration, expansion, and innovation.
• Partner cross‑functionally with Sales, Product, and Customer Success teams to deliver maximum client impact.

• Deep knowledge of the P&C insurance market, ideally with exposure to Intermediary and/or Excess & Surplus segments.
• 7–10 years in strategic account management, client partner, or business development roles, preferably within insurance technology or enterprise software.
• Proven track record managing and growing complex, high‑value accounts with measurable results.
• Exceptional communication, negotiation, and presentation skills; strong executive presence.
• Strategic mindset: ability to align client needs with organizational solutions and think consultatively.
• Collaboration:
  
  comfortable working cross‑functionally across sales, product, services, and leadership teams.
• Organization: skilled at managing multiple priorities in a fast‑paced environment.
• Willingness to travel as needed for key client meetings (primarily Chicago).

Based in Chicago, IL with flexibility to work from home.

Salary range $120,000 – $215,000 commensurate with experience. Comprehensive health coverage and employer‑matched retirement savings right from day one. Open PTO policy. Flex First Workforce approach offers fully remote or hybrid options. Award‑winning onboarding program.

Insurity is a proud Equal Opportunity Employer. We embrace diversity, equity, inclusion, and belonging. We provide reasonable accommodation for applicants with disabilities.