OD and Learning Officer

This key role provides OD consultancy and interventions and learning & development delivery expertise across our organisation. Its part of our delivery of NHSCFA's People strategy and supporting the organisation and its teams in the delivery of their responsibilities.

To role supports the Workforce Development and Inclusion Lead and the team to implement a range of key learning and organisational development projects and support the development of a learning and inclusive culture.

Our ideal candidate will have significant demonstrable knowledge and experience of working in an organisational development/learning role and have a professional qualification in this field.

The role requires regular travel to our Coventry and London and Newcastle offices. Our team meetings/events are held at our Coventry office.

Potential applicants can join a pre-application information sessions regarding the role on 18 March 10:00
-10:45 and 19 March 3.00 - 3.45 by emailing st

Our vacancies are popular and we may close this vacancy early should we receive a significant number of applications.

Stage 1 assessment/Teams calls w/c 7th April

Stage 2 In-person Interviews & assessment will be held on 21st April 2026 at our Coventry Office

In conjunction with the Workforce Development & Inclusion lead, act as operational lead and subject matter expert on learning, inclusivity and organisational development in the workplace.

Working collaboratively across the People and Workforce Development team and other stakeholders using a variety of ways, to explore specific elements of the People strategy supporting the development of a learning and inclusive culture.

Develop and embed organisational development and learning initiatives, using influencing, persuasion, negotiation skills to get the required insight to support project planning and decision making and recommendations for interventions and programmes. This could be in an environment where there may be significant barriers in understanding of complex process which need to be overcome using developed interpersonal and communication skills.

Please see the JD.

We have offices based in Coventry, Newcastle and London and also offer flexible and home-based working. The NHSCFA values and respects the diversity of its employees and aims to recruit a workforce which reflects our diverse communities. We welcome applications irrespective of people's age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including an invitation to the first stage of the selection process and consideration of reasonable adjustments for people who have a disability.

We encourage secondments from the public/private sector; you should have agreement to being released from your current role in principle prior to submitting an application form. When you apply for this role, you will be redirected to our recruitment system TRAC. Please apply without delay as we reserve the right to close any vacancies from further submissions when we have received sufficient applications from which to make a shortlist.

The CFA does not hold a sponsor licence in respect of skilled worker visas and so is unable to employ candidates requiring sponsorship.

To comply with the HM Government Functional Standard GovS 007, individuals employed by NHS Counter Fraud Authority will be required to undergo Baseline Personnel Security Standards checks.

Providing advice and support to managers on a range of learning and development issues including skills gap analysis, learning needs analysis, leadership development, succession planning and talent and performance management.

Provide organisational development consultancy and diagnostic services to design and deliver OD interventions that deliver sustainable change and support that are proportionate and pragmatic.

Analyse the outcomes from internal surveys to identify opportunities where organisational development or learning can strengthen people development and engagement.

Proactively identify future learning and development requirements for departments.

Please see the JD.

• Significant demonstrable knowledge and experience of working in an organisational development/learning and development role
• Developing, designing, and delivering a range of creative and innovative learning and organisational development interventions to deliver improved outcomes
• Presenting to a range of audiences at all levels and with different levels of understanding and knowledge
• Designing and delivering blended management and leadership learning activities and programmes
• Developing and delivering bespoke learning and development activities and facilitation
• Coaching and mentoring
• Learning and development needs analysis methodology and practices
• Evaluation models and…